BOH Shift Leader & Crew Trainer

Zaxby's; Jackson (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Zaxby’s in Jackson, TN is seeking a Back of House Shift Leader who excels at guiding kitchen staff and upholding our standards for fast, safe, high-quality food.

You will mentor cooks, monitor ticket times and waste, train on procedures, and ensure smooth operation across all BOH stations while maintaining a positive, professional environment. This full-time role requires lifting up to 50 pounds and standing for long periods, with daily leadership responsibilities and hands-on training.

Qualifications

• Exemplifies honesty and integrity aligned with Zaxby’s mission.
• Dedicated to customer service excellence.
• Can lead in a fast-paced environment and help team members.
• Acts as a role model and train/mentor for BOH cooks.
• Willing to support management goals and continuously teach correct BOH procedures.
• Able to lift 50 pounds and stand for extended periods.

Responsibilities

• Manages the flow of food at any rate, always being conscious of acceptable “ticket times“, food waste, and food holding periods.
• Performs each kitchen station with a master skill level.
• Continuously trains and monitors BOH employees to guarantee Zaxby’s standards for high quality food and safe preparation are upheld.
• Accurately prepares any food prep item so the kitchen runs smoothly without bottlenecks.
• Trains others on the proper food procedures and the value of observing FIFO procedures.
• Performs daily, weekly, monthly maintenance task as requested by management.
• Oversees and assists all BOH employees to complete the BOH checklist by each shift’s end.
• Can perform the Time- Temp Log as requested by management.

Skills

Leadership

Team training

Customer service

Punctuality

Tools

Fryers

Grills

Time-Temp Log

Job description

Zaxby’s in Jackson, TN is seeking a Back of House Shift Leader who excels at guiding kitchen staff and upholding our standards for fast, safe, high-quality food.

You will mentor cooks, monitor ticket times and waste, train on procedures, and ensure smooth operation across all BOH stations while maintaining a positive, professional environment. This full-time role requires lifting up to 50 pounds and standing for long periods, with daily leadership responsibilities and hands-on training.