BOH Kitchen Shift Leader: Lead, Grow, Serve

Chick-fil-A; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun workplace with supportive culture

Competitive pay

Growth opportunities and development

First-hand leadership learning

Career with Chick-fil-A

Job summary

Chick-fil-A is seeking a Back of House Shift Leader to guide our kitchen team with integrity, energy, and a commitment to excellence. This role oversees BOH operations during shifts, ensures safety and speed, and coaches team members to maintain Chick-fil-A standards.

Responsibilities include opening/closing procedures, inventory communication, and ensuring compliant food preparation for front counter and drive-thru.

Qualifications

• Prior experience in kitchen operations, food preparation, or restaurant leadership.
• Knowledge of food safety practices and kitchen organization.
• Strong communication and teamwork skills.
• Dependable, punctual, and committed to consistent performance.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Physically able to stand for long periods and lift up to 40 lbs.
• Alignment with Chick-fil-A’s mission and values of servant leadership, integrity, and excellence.

Responsibilities

• Lead BOH operations during assigned shifts, ensuring efficiency, quality, and food safety.
• Maintain proper food presentation, portioning, and temperature standards.
• Coordinate kitchen flow to meet speed of service and throughput goals.
• Ensure accurate and timely food preparation for both front counter and drive-thru.
• Oversee opening and closing procedures, ensuring readiness for the next shift.
• Monitor food inventory and communicate needs to leadership.
• Ensure compliance with all Chick-fil-A operational standards and procedures.
• Lead, coach, and encourage BOH Team Members to perform at their best.
• Train team members on food safety, equipment usage, and efficiency techniques.
• Promote teamwork, accountability, and a culture of excellence.
• Provide real-time feedback and reinforce positive behaviors.
• Support onboarding and skill development of new hires.
• Ensure all health, safety, and sanitation standards are upheld.
• Maintain clean and organized kitchen areas, prep stations, and storage spaces.
• Follow all local and Chick-fil-A food safety protocols.
• Oversee daily and weekly cleaning checklists.
• Communicate clearly with the Front of House and leadership to ensure seamless operations.
• Address issues calmly and quickly, maintaining a positive tone under pressure.
• Provide timely feedback and report shift performance or concerns to leadership.

Skills

Kitchen operations

Food safety

Team leadership

Communication

Multitasking

Time management

Job description

Chick-fil-A is seeking a Back of House Shift Leader to guide our kitchen team with integrity, energy, and a commitment to excellence. This role oversees BOH operations during shifts, ensures safety and speed, and coaches team members to maintain Chick-fil-A standards.

Responsibilities include opening/closing procedures, inventory communication, and ensuring compliant food preparation for front counter and drive-thru.