BOH Kitchen Lead — Culinary Ops & Guest Experience

Drive Shack; Raleigh (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Drive Shack is seeking a BOH Lead to manage daily kitchen operations and ensure a superior dining experience for guests in a fast-paced entertainment venue. The role involves opening and closing procedures, line checks, and supporting management and staff across shifts.

Ideal candidates will have prior leading experience in kitchen management, strong interpersonal skills, and knowledge of MS Office, inventory systems, and POS.

Qualifications

• Excellent interpersonal and customer service skills.
• Prior experience in a leading position with an excellent record of kitchen and staff management.
• Working knowledge of MS Office, inventory management software and POS systems.

Responsibilities

• Oversee daily culinary operations and deliver an outstanding food experience for Drive Shack guests, which they will immediately recognize as unique and satisfying.
• Follow culinary standards and training guidelines.
• Reward and express genuine appreciation of the team's dedication, hard work, and time.
• Escalate issues and complaints related to staff, guests, and the kitchen.
• Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
• Ensure all culinary products are served to meet or exceed our high standards.
• Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
• Contribute to a climate of appreciation and respect for all Drive Shack Team Members.
• Perform other duties as assigned and requested by the General Manager and the Executive Chef.
• Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.

Skills

Interpersonal skills

Customer service

Leadership

Kitchen operations

Food safety

Inventory software

POS systems

MS Office

Attention to detail

Team management

Tools

MS Office

Inventory management software

Point of Sale systems

Job description

Drive Shack is seeking a BOH Lead to manage daily kitchen operations and ensure a superior dining experience for guests in a fast-paced entertainment venue. The role involves opening and closing procedures, line checks, and supporting management and staff across shifts.

Ideal candidates will have prior leading experience in kitchen management, strong interpersonal skills, and knowledge of MS Office, inventory systems, and POS.