BOH Team Lead

Drive Shack; Raleigh (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

Drive Shack is seeking a BOH Lead to manage daily kitchen operations and ensure a superior dining experience for guests in a fast-paced entertainment venue. The role involves opening and closing procedures, line checks, and supporting management and staff across shifts.

Ideal candidates will have prior leading experience in kitchen management, strong interpersonal skills, and knowledge of MS Office, inventory systems, and POS.

Qualifications

• Excellent interpersonal and customer service skills.
• Prior experience in a leading position with an excellent record of kitchen and staff management.
• Working knowledge of MS Office, inventory management software and POS systems.

Responsibilities

• Oversee daily culinary operations and deliver an outstanding food experience for Drive Shack guests, which they will immediately recognize as unique and satisfying.
• Follow culinary standards and training guidelines.
• Reward and express genuine appreciation of the team's dedication, hard work, and time.
• Escalate issues and complaints related to staff, guests, and the kitchen.
• Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
• Ensure all culinary products are served to meet or exceed our high standards.
• Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
• Contribute to a climate of appreciation and respect for all Drive Shack Team Members.
• Perform other duties as assigned and requested by the General Manager and the Executive Chef.
• Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.

Skills

Interpersonal skills

Customer service

Leadership

Kitchen operations

Food safety

Inventory software

POS systems

MS Office

Attention to detail

Team management

Tools

MS Office

Inventory management software

Point of Sale systems

Job description

About Drive Shack

Drive Shack is a modern entertainment destination that blends the energy of nightlife with the fun of tech-driven golf games. We\'re all about creating spaces where guests can relax, connect, and make lasting memories.

With interactive golf experiences, chef-inspired food, and craft cocktails, we offer something for everyone from casual nights out to birthdays and corporate events. At Drive Shack, great food, good vibes, and friendly competition come together for an unforgettable time.

Job Purpose

The BOH Lead is responsible for daily operations in the kitchen. A BOH Lead should be well informed about culinary positions, recipe standards, and hospitality for guests. During their shift, a BOH Lead will open & close the venue following standard procedures, verify recipe adherence through line checks and visual inspection during service, and support management, staff, and guest requests as needed.

No direct reports. However, this role will assist in supervising the culinary team in the absence of the Executive Chef or Sous Chef.

Responsibilities

• Oversee daily culinary operations and deliver an outstanding food experience for Drive Shack guests, which they will immediately recognize as unique and satisfying.
• Follow culinary standards and training guidelines.
• Reward and express genuine appreciation of the team's dedication, hard work, and time.
• Escalate issues and complaints related to staff, guests, and the kitchen.
• Demonstrate skills for preparation, cooking, and serving safe and inspiring culinary items.
• Ensure all culinary products are served to meet or exceed our high standards.
• Develop and maintain good working relationships with a variety of people, including vendors, internal stakeholders, staff, and senior management.
• Contribute to a climate of appreciation and respect for all Drive Shack Team Members.
• Perform other duties as assigned and requested by the General Manager and the Executive Chef.
• Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary.

Qualifications

• Work extended hours as required and/or during busy periods based on business needs.
• Work with minimal supervision.
• Support the Executive Chef in the general operation of the kitchen.
• Excellent interpersonal and customer service skills.
• Establish strong relationships with staff in other areas of the Drive Shack operations, including managers and front-of-house departments.
• Excellent organizational skills and attention to detail.
• Supervising all food preparation and ensuring strict adherence to food hygiene regulations.
• Recognize, maintain, and improve safety and sanitation in the kitchen.
• Demonstrated understanding of various cooking methods, ingredients, equipment, and procedures.
• Prior experience in a leading position with an excellent record of kitchen and staff management.
• Accuracy and speed in handling in-the-moment conditions and providing solutions with hospitality and guest experience as a priority.
• Working knowledge of various computer software programs (MS Office, inventory management software, Point of Sale systems).

Working Conditions

• Fast-paced kitchen and entertainment environment with both indoor and outdoor operations
• Frequent standing, walking, bending, and reaching for extended periods during shifts
• Exposure to varying temperatures, including heat from ovens, grills, and dishwashing areas
• Work schedule includes early mornings, evenings, weekends, and holidays as required by business needs
• Regular handling of hot items, sharp utensils, and kitchen equipment in a high-traffic workspace
• Must be able to lift, move, and carry up to 50 lbs. frequently throughout the shift
• Requires focus, attention to detail, and adaptability in a busy, team-oriented environment
• Noise levels and guest activity may be high during peak service periods
• Additional responsibilities/tasks within the position's goals may also be assigned. Drive Shack reserves the right to change job descriptions at any time based on business conditions/needs.

Drive Shack is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Drive Shack takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.