Body Shop Receptionist - Flexible Schedule & Great Culture

Gerry Lane Enterprise; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

401K with match

Health insurance

Bonus incentives

Paid training

Great culture

Promote from within

Job summary

Gerry Lane Chevrolet in Baton Rouge seeks a Body Shop Receptionist with strong customer service skills to greet customers, answer calls, schedule estimates, and provide status updates on repairs. The role may include cashiering duties for Parts and Service, with basic accounts receivable responsibilities as a plus.

The workplace offers competitive pay, flexible schedules, a 401K with company matching, health/vision/dental insurance, bonus incentives, paid training, a positive culture, and

Qualifications

• Previous customer service, receptionist, or cashier experience preferred.
• Body shop, collision, or automotive dealership experience is a plus.
• Experience with Microsoft Office suite is a plus.
• Strong organizational and multitasking skills.
• Comfortable handling cash and processing payments accurately.
• Available to work flexible hours on weeknights & weekends.

Responsibilities

• Greet walk-in customers in a friendly, professional manner and check them in for estimates, drop-offs, and vehicle pickups
• Answer body shop phone lines, determine the nature of the caller’s business, and direct calls to the appropriate estimator or manager
• Schedule estimate appointments and repair drop-offs
• Provide customers with timely updates on the status of their repairs
• Coordinate with insurance companies, adjusters, and rental car providers as needed
• Open and maintain repair order files and keep customer and insurance documentation organized
• Handle customer concerns diplomatically and refer them to the appropriate individual for resolution

Skills

Customer service

Receptionist experience

Cashiering experience

Organizational skills

Cash handling

Tools

Microsoft Office

Job description

Gerry Lane Chevrolet in Baton Rouge seeks a Body Shop Receptionist with strong customer service skills to greet customers, answer calls, schedule estimates, and provide status updates on repairs. The role may include cashiering duties for Parts and Service, with basic accounts receivable responsibilities as a plus.

The workplace offers competitive pay, flexible schedules, a 401K with company matching, health/vision/dental insurance, bonus incentives, paid training, a positive culture, and