Parts Counterperson

Gerry Lane Chevrolet; Lafayette (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Compensation

Flexible Schedules

401K With Company Match

Vision / Dental / Health Insurance

Bonus Incentives

Paid Training

Great Culture

Promote From Within!

Job summary

A Louisiana automotive dealership is seeking a Parts Sales Associate to oversee the parts sales process and communicate with customers. The ideal candidate should have a high school diploma and preferably experience in auto parts sales. Responsibilities include managing parts orders, pricing, and customer service. The position offers competitive pay, flexible schedules, and benefits such as a 401K with company match and health insurance.

Qualifications

• Experience with auto parts sales preferred.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status.
• Provide high level service to internal and external customers.

Skills

Organizational skills

Time management

Customer service

Education

High School Diploma or equivalent

Job description

At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top‑notch service and value that our community has come to expect from all of our dealerships through the years.

Are you looking for a job that combines competitive pay with a good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.

What We Offer:

• Competitive Compensation
• Flexible Schedules
• 401K With Company Match
• Vision / Dental / Health Insurance
• Bonus Incentives
• Paid Training
• Great Culture
• Promote From Within!

This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

Responsibilities:

• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answer phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provide high level service to internal and external customers.
• Pulls and fills orders from stock
• Maintain a weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Set up orders for daily shipment, delivery, or pick-up

Qualifications:

• Have a High School Diploma or equivalent
• Have experience with auto parts sales (preferred)
• Are able to work in a fast‑paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume