Body Shop Receptionist - Flexible Schedule & Growth

Gerry Lane Chevrolet; Baton Rouge (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

401K with match

Health insurance

Bonus incentives

Paid training

Great culture

Promote from within

Job summary

Gerry Lane Chevrolet in Baton Rouge is seeking a Body Shop Receptionist with strong customer service to greet customers, answer calls, schedule estimates, and provide timely updates on repairs. You may also assist with cashiering for Parts and Service as needed.

This role offers competitive pay, flexible schedules, benefits, and growth potential. You will work closely with insurance adjusters, rental providers, and our team to ensure a smooth, positive customer experience.

Qualifications

• Previous customer service, receptionist, or cashier experience preferred.
• Body shop, collision, or automotive dealership experience is a plus.
• Experience with Microsoft Office suite is a plus.
• Strong organizational and multitasking skills.

Responsibilities

• Greet walk-in customers in a friendly, professional manner and check them in for estimates, drop-offs, and vehicle pickups
• Answer body shop phone lines, determine the nature of the caller’s business, and direct calls to the appropriate estimator or manager
• Schedule estimate appointments and repair drop-offs
• Provide customers with timely updates on the status of their repairs
• Coordinate with insurance companies, adjusters, and rental car providers as needed
• Open and maintain repair order files and keep customer and insurance documentation organized
• Handle customer concerns diplomatically and refer them to the appropriate individual for resolution

Skills

Customer service

Organizational skills

Multitasking

Cash handling

Tools

Microsoft Office

Job description

Gerry Lane Chevrolet in Baton Rouge is seeking a Body Shop Receptionist with strong customer service to greet customers, answer calls, schedule estimates, and provide timely updates on repairs. You may also assist with cashiering for Parts and Service as needed.

This role offers competitive pay, flexible schedules, benefits, and growth potential. You will work closely with insurance adjusters, rental providers, and our team to ensure a smooth, positive customer experience.