Body Shop Receptionist / Administrative Assistant

Mac Haik Enterprises; Houston (TX); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement Plans with Company 


Opportunities for advancement

Great culture

5 day work week

Job summary

Mac Haik Houston Chevy is hiring a Body Shop Receptionist / Administrative Assistant to manage a multi-line phone system, greet visitors, and support body shop customers in a fast-paced environment.

The role requires Spanish/English bilingual skills, Monday–Friday 9:00 a.m. to 6:00 p.m. with a one-hour lunch, and 2+ years of related experience. You will handle purchase orders and open repair orders and contribute to a positive guest experience.

Qualifications

• High school diploma or equivalent required.
• Authorization to work in the USA.
• 2+ years in Body Shop Receptionist/Administrative Assistant preferred.

Responsibilities

• Answer a multi-line telephone system and greet visitors in a timely, professional manner.
• Transfer calls to appropriate person/department; manage paging system.
• Take detailed messages with caller info and follow up promptly.
• Screen calls as requested; respond to general inquiries.
• Protect customer data and dealership assets; maintain professional appearance.

Skills

Bilingual Spanish/English

Office scheduling

Receptionist experience

Open PO & open RO handling

Education

High school diploma

Job description

Join the winning team of Mac Haik Houston Chevy today. We're a 21 time Chevy Dealer of the Year Winner and one of Houston's highest-volume Chevrolet dealerships. We always go the extra mile to make sure our customers and employees are satisfied.

Why you should join us

• Come and help us take care of our customers @ Texas's #1 Chevrolet dealership.
• One of the largest and fastest growing automotive services departments in Houston
• Consistent work & flexible schedules
• Ongoing learning & training opportunities
• Transparency for the team, in pay and hours.

We're part of Mac Haik Automotive Group, the largest independent automotive group in the state of Texas.

Now Hiring

Body Shop Receptionist / Administrative Assistant

The Body Shop Receptionist position answers a multi-line telephone system and greets visitors in a timely, pleasant and professional manner. The Body Shop Receptionist is responsible for ensuring a positive guest experience at the first point of contact and for assisting body shop customers.

Skills / Qualities Preferred Include:

• Spanish / English bilingual
• Schedule is Monday thru Friday 9am to 6pm (with a 1 hour lunch)
• 2+ years of Body Shop Receptionist / Administrative Assistant experience preferred
• Experience managing open Purchase Orders & open repair orders

Essential Duties And Responsibilities

• Operates a multi-line phone including answering all incoming calls in a prompt, polite, professional manner, transfers calls to the appropriate person or department quickly, or operating the dealership paging system, calls individuals to the phone.
• Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
• Takes detailed messages when call cannot be completed; including caller's name, telephone number, time of call, and information requested, and delivers to appropriate party in a timely manner.
• Screens incoming calls as requested by managers.
• Develops knowledge of basic dealership information in order to respond to callers who have general inquires.
• Notifies appropriate personnel of any problems with phone system.
• Performs clerical duties as assigned.
• Safeguard dealership assets and customer data.
• Maintain professional personal appearance.
• Complete required training assigned through the company training portal.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Effectively perform duties and responsibilities in a safe manner.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required
• Successful completion of pre-employment screening
• Authorization to work in the USA

Here's what we offer:

• Medical, dental, and vision insurance plans
• 401(k) Retirement Plans with Company Match
• Opportunities for advancement
• Great culture
• 5 day work week

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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