Body Shop Manager

Zanesville Toyota; Marietta, Northern (OH, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401(k)

PTO

Life Insurance

Training and mentoring

Job summary

Central Ohio Auto Group seeks a skilled Body Shop Manager to lead our collision center in Ohio. You will oversee workflow from intake to repair, coordinate technicians, write accurate repair estimates, and handle insurance claims while ensuring quality and safety compliance.

We value strong leadership, organization, and clear communication with customers and partners. If you have 3–5+ years in collision repair and Ford/OEM certification is a plus, join our team for professional growth and

Qualifications

• 3–5+ years in collision repair or body shop management.
• Proficiency with CCC estimating software and shop management systems.
• Ford/OEM certification experience is a strong plus.
• Strong leadership, organization, and customer communication.

Responsibilities

• Oversee daily collision center operations and repair workflows.
• Coordinate repair pipelines from intake to completion and assign tasks.
• Write accurate repair estimates and process insurance claims.
• Ensure quality control and OSHA safety compliance.
• Hire, train, and mentor body shop staff; lead a productive team.
• Communicate repair updates to customers and handle concerns.
• Monitor parts ordering, profitability, and performance metrics.

Skills

Leadership

Customer communication

Organization

CCC estimating

Tools

CCC Estimator

Shop management systems

Job description

Central Ohio Auto Group who strives to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners is looking for a Body Shop Manager. Every employee at our Auto Groupis absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Key Responsibilities

• Oversee daily collision center operations, manage repair workflows and lead technician teams to ensure high quality standards
• Operations & Workflow: Manage day-to-day shop activities, coordinate repair pipelines from intake to completion, and assign tasks to technicians.
• Estimating & Insurance: Write accurate repair estimates, process insurance claims and supplements, and communicate with adjusters.
• Quality & Safety: Oversee quality control to meet manufacturer standards and maintain compliance with OSHA and safety rules.
• Team Leadership: Hire, train, and mentor body shop staff while fostering a productive work environment.
• Customer Service: Deliver repair updates to customers and handle concerns professionally.
• Financial Management: Monitor parts ordering, track department profitability, and analyze performance metrics.

Requirements & Qualifications

• Experience: 3 to 5+ years of background in collision repair or prior experience as a body technician or shop manager. Ford brand or OEM certification experience is a strong plus.
• Technical Skills: Proficiency with estimating software (such as CCC) and shop management systems.
• Soft Skills: Strong leadership, organization, and customer communication abilities.
• Licenses: Valid driver's license and clean background check.

Benefits

• Health Insurance
• 401(k)
• PTOCompetitive Pay
• Life Insurance
• Benefits includes health and financial benefits along with training and mentoring

We are an equal opportunity employer and maintain a drug free work environment.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.