Auto Collision Manager

Bob Thomas Ford Group; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Medical/ Dental/ Life/ AFLAC

401K with Employer Contributions

Paid Holidays/ Vacation Days

Subsidized Demo Program

Direct Deposit

Monday thru Friday, Day Shift

Job summary

Bob Thomas Ford Group in Indianapolis is looking for a Body Shop Manager to join their team. The role involves customer interaction, vehicle inspections, and collaboration with insurance companies. Ideal candidates should have a strong work ethic and prior experience in customer service.

The position offers competitive pay, medical benefits, and a stable work environment with nearly four decades of growth. If you meet the requirements, we invite you to apply!

Qualifications

• Hard working with an energetic personality.
• Prior experience providing exceptional customer service.
• Valid driver’s license and clean driving record.

Responsibilities

• Greet customers and assist with inquiries.
• Perform vehicle inspections and document concerns.
• Consult with insurance companies on repairs.

Skills

Customer service

Collision estimating

MS Office knowledge

Job description

Body Shop Manager

Capitol City Ford, a dealer in Indianapolis since 1984, is looking for someone to join our team now and that the right person will assume the Body Shop Manager role when our current manager retires later this year.

Responsibilities

• Greet customers and assist them with any inquiries they may have
• Perform vehicle inspections and document any concerns
• Consult with insurance companies on applicable repairs
• Keep the customer and the insurance company informed on completion times, expenses, and possible changes
• Remain involved with delivery of vehicles to customers upon completion to assure all customer concerns can be addressed
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Spend quality time building a relationship with customers and insurance companies

Benefits

• Competitive Pay
• Medical/ Dental/ Life/ AFLAC
• 401K with Employer Contributions
• Paid Holidays/ Vacation Days
• Subsidized Demo Program
• Direct Deposit
• Monday thru Friday, Day Shift

Plus, you'll benefit from the stability that comes almost 4 decades of sustained growth! We invite you to see for yourself how you could benefit professionally and personally from working with Bob Thomas Dealerships.

Requirements

• Hard working with an energetic personality
• Prior experience working with customers and providing an exceptional experience
• Prior collision estimating experience is a huge plus
• Have or be able to acquire the required certifications
• Basic MS Office knowledge; computer software and internet proficiency
• Must have a valid driver’s license and clean driving record

A reliable, consistent work history and a clean drug test are required.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.