Auto Body Estimator/Collision Repair Estimator

Gilleland Cadillac; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Steady workflow

Growth opportunities

Modern equipment

Job summary

Gilleland Cadillac is seeking an experienced Auto Body Estimator to serve as the front-line liaison between customers, insurance partners, and our production team. You will write accurate repair estimates using CCC, Mitchell, Audatex, and perform inspections to determine repair plans.

Ideal candidates will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced shop environment.

Qualifications

• Estimate accurately using leading estimating software (CCC, Mitchell, Audatex).
• Communicate clearly with customers throughout the repair process.
• Coordinate with insurance adjusters to finalize estimates.

Responsibilities

• Write accurate repair estimates using industry-standard software.
• Perform vehicle damage inspections and determine repair plans.
• Communicate with customers throughout the repair process.
• Work with insurance adjusters to negotiate and finalize estimates.
• Identify hidden damage and write supplements as needed.
• Coordinate with technicians and management to ensure timely repairs.
• Maintain organized repair files and documentation.
• Ensure repairs meet safety, OEM, and quality standards.
• Deliver excellent customer service from intake to delivery.

Skills

Auto body estimation

Customer communication

Attention to detail

Multitasking in fast-paced shop

Tools

CCC

Mitchell

Audatex

Job description

About Us

We are a full-service collision repair facility committed to high-quality repairs, honest communication, and taking care of our customers from start to finish. We work with all major insurance companies and take pride in doing the job right — no shortcuts.

We’re looking for an experienced, motivated Auto Body Estimator to join our team and be the front-line connection between customers, insurance partners, and our production team.

Responsibilities

• Write accurate and thorough repair estimates using industry-standard estimating software (CCC, Mitchell, Audatex, etc.)
• Perform vehicle damage inspections and determine repair plans
• Communicate clearly with customers throughout the repair process
• Work directly with insurance adjusters to negotiate and finalize estimates
• Identify hidden damage and write supplements as needed
• Coordinate with technicians and management to ensure repairs are completed properly and on time
• Maintain organized repair files and documentation
• Ensure repairs meet safety, OEM, and quality standards
• Deliver excellent customer service from intake to delivery

What We Offer

• Competitive pay based on experience
• Steady workflow in a busy, well-established shop
• Supportive team environment
• Opportunities for growth and advancement
• Modern equipment and systems
• A shop that values quality work and professionalism

Requirements

• Prior experience as an auto body or collision repair estimator (preferred)
• Strong knowledge of collision repair processes and materials
• Experience with estimating software (CCC, Mitchell, Audatex)
• Excellent communication and customer service skills
• Detail-oriented with strong organizational skills
• Ability to multitask in a fast-paced shop environment
• Valid driver’s license