Body Shop Estimator

L0105 Lithia Home Office; Michigan; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Suburban Collection Collision Center is seeking a motivated Body Shop Estimator to join the team at Suburban Chevrolet Cadillac of Ann Arbor. The role focuses on delivering detailed repair estimates, communicating with customers, and coordinating with technicians to ensure a seamless experience.

The ideal candidate will have strong communication, math, and computer skills, plus a valid driver’s license. Join a fast-paced shop that values accuracy and exceptional customer service.

Qualifications

• Excellent communication and organizational skills.
• Strong typing and computer proficiency.
• Solid math skills to ensure precise service cost calculations.
• Valid driver’s license with an acceptable driving record.

Responsibilities

• Identify, validate, and resolve customer concerns during the repair process.
• Develop thorough vehicle inspection reports and clear repair estimates.
• Act as the primary communicator between customers and technicians.

Skills

Communication skills

Typing skills

Math skills

Driver's license

Tools

ProfitNet ADP

Pathways

Mitchell

Audatex

Job description

Dealership:

L0399 Suburban Chevrolet Cadillac of Ann Arbor

Suburban Collision Center

Where Precision Meets Pride

We’re not just repairing vehicles — we’re restoring peace of mind. At Suburban Collection Collision Center, we’re seeking a motivated, detail-driven Body Shop Estimator who excels in a high-energy environment and is passionate about delivering exceptional customer experiences.

What You’ll Be Responsible For

You’ll play a critical role in ensuring every customer feels informed, confident, and cared for.

• Accurately identify, validate, and resolve customer concerns
• Perform thorough vehicle inspections and develop clear, detailed repair estimates
• Serve as the key communicator between customers and technicians
• Manage incoming calls with professionalism, urgency, and accuracy
• Create repair orders and estimates using ProfitNet ADP
• Confidently utilize Pathways, Mitchell, and Audatex estimating systems

What Sets You Apart

You bring the skills, mindset, and accountability needed to succeed.

• Excellent communication and organizational skills
• Strong typing and computer proficiency
• Solid math skills to ensure precise service cost calculations
• Valid driver’s license with an acceptable driving record

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.