Body Shop Estimator

Lithia & Driveway; Ann Arbor (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Lithia & Driveway in Ann Arbor is looking for a motivated Body Shop Estimator to join our team. In this role, you will ensure that every customer feels informed and valued by accurately assessing and addressing their concerns.

You’ll communicate effectively between customers and technicians while performing vehicle inspections and creating thorough repair estimates. Enjoy best-in-class benefits including competitive pay, medical plans, and a 401(k) retirement plan.

Qualifications

• Excellent communication and organizational skills.
• Strong typing and computer proficiency.
• Solid math skills to ensure precise service cost calculations.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Accurately identify, validate, and resolve customer concerns.
• Perform thorough vehicle inspections and develop detailed repair estimates.
• Serve as the key communicator between customers and technicians.
• Manage incoming calls with professionalism, urgency, and accuracy.
• Create repair orders and estimates using ProfitNet ADP.

Skills

Communication skills

Organizational skills

Typing proficiency

Mathematical skills

Tools

ProfitNet ADP

Pathways

Mitchell

Audatex

Job description

Dealership

L0399 Suburban Chevrolet Cadillac of Ann Arbor

Suburban Collision Center

Where Precision Meets Pride

We’re not just repairing vehicles — we’re restoring peace of mind. At Suburban Collection Collision Center, we’re seeking a motivated, detail‑driven Body Shop Estimator who excels in a high‑energy environment and is passionate about delivering exceptional customer experiences.

What You’ll Be Responsible For

You’ll play a critical role in ensuring every customer feels informed, confident, and cared for.

• Accurately identify, validate, and resolve customer concerns
• Perform thorough vehicle inspections and develop clear, detailed repair estimates
• Serve as the key communicator between customers and technicians
• Manage incoming calls with professionalism, urgency, and accuracy
• Create repair orders and estimates using ProfitNet ADP
• Confidently utilize Pathways, Mitchell, and Audatex estimating systems

What Sets You Apart

You bring the skills, mindset, and accountability needed to succeed.

• Excellent communication and organizational skills
• Strong typing and computer proficiency
• Solid math skills to ensure precise service cost calculations
• Valid driver’s license with an acceptable driving record

We offer best in class industry benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center

Your Next Career Move Starts Here

If you’re ready to make an impact, sharpen your expertise, and grow with a company that values integrity and performance, we want to hear from you. Apply today and drive your career forward with Suburban Collection Collision Center.