Body Shop CSR & Admin Coordinator

A1 Body & Glass; West Palm Beach (FL); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

A1 Body & Glass is seeking a Body Shop Office Administrator (Customer Service Representative) to greet guests, liaise with estimators, and handle basic accounting tasks. The role involves multitasking in a busy shop environment, maintaining files, and supporting clerical duties to keep the body shop operations running smoothly.

The ideal candidate will learn and adapt quickly, communicate effectively with customers, and assist in scheduling repair estimates and appointments while following

Qualifications

• Strong customer service skills with a positive attitude.
• Ability to multitask and learn new duties quickly.
• Professional communication with guests, team members and customers.

Responsabilités

• Greet customers and answer phones, providing first-rate service.
• Coordinate with estimators to follow up on repairs and inform customers of progress.
• Prepare purchase orders for body repair work sublets.
• Maintain files and organize documents and invoices.
• Assist with clerical duties and scheduling of repair estimates and appointments.
• Monitor texts and emails and support office operations.

Connaissances

Customer service

Multitasking

Communication

Administrative support

Scheduling

Description du poste

A1 Body & Glass is seeking a Body Shop Office Administrator (Customer Service Representative) to greet guests, liaise with estimators, and handle basic accounting tasks. The role involves multitasking in a busy shop environment, maintaining files, and supporting clerical duties to keep the body shop operations running smoothly.

The ideal candidate will learn and adapt quickly, communicate effectively with customers, and assist in scheduling repair estimates and appointments while following