Body shop CSR

Rochester Collision Center; Rochester (MN); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Paid time off

STD/LTD

401k

Life insurance

Job summary

Rochester Motor Cars seeks a full-time CSR for its fast-paced Rochester Collision Center. The role requires multi-tasking and a willingness to learn and adapt.

You will assist guests, handle check-ins/outs for insurance and customer-pay claims, manage rentals, process payments, and support the Collision Center manager. Competitive benefits offered.

Qualifications

• High school diploma or equivalent required.
• Effective communication skills.
• Ability to learn new technology and procedures.
• Ability to work in a team environment.
• Attention to detail.
• Valid state driver’s license & ability to be insured through RMC liability insurance required.

Responsibilities

• Assist guests in person and over the phone.
• Checking in and out for insurance and customer pay claims.
• Checking in and out rentals.
• Accepting and receipting payments.
• Assist Collision Center manager in tasks he assigns.
• Creating and closing insurance, customer, and inter-company repair orders.
• Creating and closing reconditioning service repair orders.
• Maintain and track rental vehicles.
• Order office and other miscellaneous supplies.
• Miscellaneous duties.
• Pays attention to detail.

Skills

High school diploma

Effective communication skills

Learn new technology

Teamwork

Attention to detail

Driver's license

Education

High school diploma or equivalent

Job description

Rochester Collision Center, part of Rochester Motor Cars Family, is currently looking for a full-time CSR for our fast-paced Collision Center. The ideal candidate should be able to multi-task and have the willingness to learn and adapt.

Role Requirements

• High school diploma or equivalent required
• Effective communication skills
• Ability to learn new technology and procedures
• Ability to work in a team environment
• Attention to detail
• Valid state driver’s license & ability to be insured through RMC liability insurance required

Job Description

• Assist guests in person and over the phone
• Checking in and out for insurance and customer pay claims
• Checking in and out rentals
• Accepting and receipting payments
• Assist Collision Center manager in tasks he assigns
• Creating and closing insurance, customer, and inter-company repair orders
• Creating and closing reconditioning service repair orders
• Maintain and track rental vehicles
• Order office and other miscellaneous supplies
• Miscellaneous duties
• Pays attention to detail

Universal Responsibilities

• Adhere to the Rochester Motor Cars mission, vision and values in all situations.
• Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
• Customer Enthusiasm
• Employee Satisfaction
• Financial Performance
• Market Effectiveness
• Ongoing Improvement
• "Grow people, make friends and do good."
• Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employee’s expectations and maintain their loyalty for a lifetime.

Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.