Liability Claims Specialist — Hybrid

Sentry; Stevens Point (WI); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Hybrid work flexibility

Dining on site or meal stipend

Continuous learning via Sentry U

Comprehensive benefits

Paid time off & volunteer time off

401(k) match

Community giving

Job summary

Sentry in Stevens Point, Wisconsin, seeks a Claims Representative - Liability to manage auto bodily injury claims. You will verify coverage, evaluate liability, and negotiate settlements, while setting reserves and ensuring timely, fair resolutions within guidelines.

The role requires a Bachelor's degree or equivalent, 1+ year of related experience, strong analytical and negotiation skills, and the ability to communicate clearly with customers and stakeholders. Hybrid work options are available.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Minimum 1 year of related work experience.
• Ability to review and analyze detailed documents, insurance policies, coverages, and regulations.
• Effective verbal and written communication skills.
• Technological aptitude and negotiation skills.

Responsibilities

• Verify coverage by reviewing policies and interpreting terms.
• Evaluate liability by statements, police reports, and evidence.
• Negotiate or deny liability based on investigations.
• Set claim reserves timely and negotiate settlements within guidelines.
• Ensure compliance and document decisions and communications.
• Provide empathetic service and explain the claims process to customers.

Skills

Policy interpretation

Negotiation

Communication

Investigation

Licensing knowledge

Education

Bachelor's degree or equivalent work experience

Job description

Sentry in Stevens Point, Wisconsin, seeks a Claims Representative - Liability to manage auto bodily injury claims. You will verify coverage, evaluate liability, and negotiate settlements, while setting reserves and ensuring timely, fair resolutions within guidelines.

The role requires a Bachelor's degree or equivalent, 1+ year of related experience, strong analytical and negotiation skills, and the ability to communicate clearly with customers and stakeholders. Hybrid work options are available.