Auto Liability Claims Specialist (Hybrid)

Sentry Insurance; El Paso (TX); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Hybrid flexibility

Meal stipend

Tuition reimbursement

Comprehensive benefits

Paid time off

401(k) match

Giving back

Job summary

Sentry Insurance is seeking a Claims Representative - Liability to manage a caseload, investigate liability, and negotiate settlements for Non-Attorney Represented Bodily Injury Auto Claims. You will verify coverage, evaluate liability, and set reserves while maintaining compliance and providing empathetic customer service.

The role requires at least a Bachelor's degree or equivalent and 1 year of related experience, with strong communication, analytical, and negotiation skills.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 1 year of related work experience.
• Ability to review and analyze detailed documents, insurance policies, coverages, and regulations.
• Ability to make appropriate claim decisions, prioritize, and manage workload.
• Effective verbal and written communication skills.
• Technological aptitude.
• Demonstrated fundamental negotiation skills.

Responsibilities

• Verify coverage by reviewing policies and interpreting terms.
• Evaluate liability and negotiate or deny liability based on investigation.
• Set claim reserves and negotiate settlements within guidelines.
• Document decisions and activities to ensure compliance with regulations and policies.
• Provide empathetic service, explain the claims process, and communicate decisions.

Skills

Verbal and written communication

Tech aptitude

Negotiation skills

Analytical skills

Policy analysis

Decision making

Education

Bachelor's degree or equivalent

1 year of related work experience

Job description

Sentry Insurance is seeking a Claims Representative - Liability to manage a caseload, investigate liability, and negotiate settlements for Non-Attorney Represented Bodily Injury Auto Claims. You will verify coverage, evaluate liability, and set reserves while maintaining compliance and providing empathetic customer service.

The role requires at least a Bachelor's degree or equivalent and 1 year of related experience, with strong communication, analytical, and negotiation skills.