Bob's Steak & Chop House General Manager

Omni Hotels & Resorts; Nashville (TN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Potential

Free Onsite Parking

Healthcare Medical Benefits

401k with 401k Matching

Paid Time Off

Travel Benefits to Other OmniLocations

Growth Opportunities

Executive Development Programs

Job summary

Omni Nashville Hotel, part of Omni Hotels & Resorts, seeks a General Manager to oversee daily restaurant operations in our on-site Bob's Steak & Chop House. You will lead service excellence, manage staff, control costs, and ensure compliance with food safety and company standards.

The role requires strong leadership, restaurant operations experience, ServSafe certification, and a track record of staff development.

Qualifications

• Minimum 4+ years in a management role, preferably in a steakhouse.
• Computer skills with MS Word and Excel.
• Proficiency in food planning, purchasing, sanitation, security and personnel management.
• Valid driver's license and ServSafe certification.

Responsibilities

• General: manage daily restaurant operations and oversee staff performance.
• Financial: control costs and ensure invoices and payroll are processed on time.
• Food safety: enforce sanitary practices and maintain high quality.
• Guest service: ensure positive guest experiences and handle complaints.
• Operational: ensure security, safety, scheduling, and conduct investigations.
• Personnel: hire, train, coach, and develop employees; create staffing plans.

Skills

Management experience

ServSafe certified

Driver's license

Tools

MS Word

Excel

Job description

Omni Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi‑story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Bob's Steak & Chop House

Since the opening of the first Bob's Steak & Chop House in Dallas, Texas, in 1993, the name "Bob's" has been synonymous with a great steakhouse experience. Building on the reputation we earned at our original Dallas location, Bob's has opened restaurants nationwide that offer the best cuts of meat available. Bob's Steak & Chop House specializes in serving big, flavorful steaks that are hand‑selected from the top two percent of USDA prime beef along with Texas‑sized portions of our award‑winning sides. Mouth‑watering, legendary seafood and cuts of meat are delicious as we use homemade and local ingredients to enhance the flavor of our signature menu items. When it comes to Wine, each Bob's carries a large selection - usually 300 to 500 wines - beyond our core list of favorites. In‑house wine buyers select wines from all over the world to satisfy local clientele and regulars at each of our locations. Each Bob's utilizes climate‑controlled wine cellars and features Wine of the Month for our guests to try.

Bob's Steak & Chop House is open for dinner only and closed on Sundays and closed most major holidays.

Perks

• Competitive Salary
• Bonus Potential
• Free Onsite Parking
• Healthcare Medical Benefits
• 401k with 401k Matching
• Paid Time Off
• Travel Benefits to Other Omni Locations
• Growth Opportunities
• Executive Development Programs

Responsibilities

General

• The General Manager is responsible for managing the daily operations of our restaurant, including the selection, development, and performance management of employees. In addition, they oversee the inventory and ordering of food and supplies, optimize profits, and ensure that guests are satisfied with their dining experience.

Financial

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.

Food safety and planning

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Responsible for ensuring consistently high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste.
• Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.

Guest service

• Ensure positive guest service in all areas. Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests.

Operational responsibilities

• Ensure that proper security procedures are in place to protect employees, guests, and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly if a guest or employee is injured.
• Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Investigate and resolve complaints concerning food quality and service.

Personnel

• Provide direction to employees regarding operational and procedural issues.
• Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees.
• Conduct orientation, explain the Bob's Steak & Chop House Philosophy, and oversee the training of new employees.
• Develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.
• Maintain an accurate and up‑to‑date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.

Qualifications

• Must have at least 4+ years in a Management Role, preferably in a Steakhouse environment.
• Knowledge of computers (MS Word, Excel).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must possess a valid driver's license.
• Must be ServSafe certified.
• Will uphold all ServSafe guidelines.

PERSONAL REQUIREMENTS

• Self-discipline, initiative, leadership ability and outgoing.
• Pleasant, polite manner and a neat and clean appearance.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Must possess good communication skills for dealing with diverse staff.
• Ability to coordinate multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
• Ability to determine applicability of experience and qualifications of job applicants

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail].