Boating Retail Sales Pro | Flexible Hours

West Marine; Florida; On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k

Paid Time Off

Employee discounts

Job summary

West Marine is hiring a Sales Associate to deliver exceptional customer service and a seamless shopping experience. You will assist customers, provide product guidance, process transactions, and help maintain pricing and displays in a busy retail environment.

The role emphasizes active listening, product knowledge, and teamwork while supporting BOPIS and store-wide operational duties. Benefits include comprehensive options and growth opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Previous boating and/or retail experience preferred.
• Strong verbal and written communication skills; proven sales and customer service abilities.

Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand their needs using open-ended questions and active listening.
• Provide detailed product knowledge and suggestive selling to enhance the customer’s boating experience.
• Assist customers in selecting products and direct them to the appropriate aisle or location.
• Inform customers about available services and assist with special orders or drop ship purchases.
• Handle cash, credit, and on-account transactions accurately, including processing returns and managing the register.
• Maintain accurate pricing by auditing and tagging merchandise, ensuring proper display and signage.
• Assist with inventory management, including receiving, stocking, and replenishing merchandise.
• Ensure the sales floor and aisles are neat, clean, and organized, removing any hazards or obstacles.
• Support the buy online pick up in store (BOPIS) process and assist with buy online ship from the store as needed.
• Alert management to potential security or loss prevention issues and assist in maintaining asset protection standards.
• Complete all required training and review SOPs for the position.
• Be available to work a flexible schedule, including nights, weekends, and holidays.
• Perform other job-related duties as assigned.

Skills

Strong communication

Active listening

Sales skills

Product knowledge

POS systems

Attention to detail

Education

High school diploma or equivalent

Job description

West Marine is hiring a Sales Associate to deliver exceptional customer service and a seamless shopping experience. You will assist customers, provide product guidance, process transactions, and help maintain pricing and displays in a busy retail environment.

The role emphasizes active listening, product knowledge, and teamwork while supporting BOPIS and store-wide operational duties. Benefits include comprehensive options and growth opportunities.