Boat Gear Sales Pro | Flexible Schedule

West Marine; Port Hueneme (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401k

Paid time off

Job summary

West Marine is seeking a Sales Associate to provide outstanding customer service and assist shoppers with product recommendations and transactions. The role emphasizes friendly engagement, inventory upkeep, pricing accuracy, and a clean store environment.

Responsibilities include greeting customers, learning product details, supporting BOPIS and in-store pickups, and maintaining a positive shopping experience that drives loyalty. Excellent communication and reliability are essential.

Qualifications

• Strong verbal and written communication skills.
• Active listening to understand customer needs.
• Proven sales and customer service abilities.
• Familiarity with merchandise and ability to learn products quickly.
• Experience with point-of-sale systems; quick to learn new systems.
• Strong attention to detail and time management.

Responsibilities

• Greet and welcome customers as they enter the store.
• Engage with customers to understand needs using open-ended questions and active listening.
• Provide detailed product knowledge and suggestive selling to enhance the customer’s boating experience.
• Assist customers in selecting products and direct them to the appropriate aisle or location.
• Inform customers about available services and assist with special orders or drop ship purchases.
• Handle cash, credit, and on-account transactions accurately, including processing returns and managing the register.
• Maintain accurate pricing by auditing and tagging merchandise, ensuring proper display and signage.
• Assist with inventory management, including receiving, stocking, and replenishing merchandise.
• Ensure the sales floor and aisles are neat, clean, and organized, removing hazards or obstacles.
• Support BOPIS and ship-from-store processes as needed.
• Alert management to security or loss prevention issues and assist asset protection standards.
• Complete training and SOPs for the position.
• Be available to work a flexible schedule including nights, weekends, and holidays.
• Perform other duties as assigned.

Skills

Communication

Active listening

Sales skills

Customer service

Product knowledge

POS systems

Attention to detail

Time management

Education

High school diploma or equivalent

Boating/retail experience preferred

Job description

West Marine is seeking a Sales Associate to provide outstanding customer service and assist shoppers with product recommendations and transactions. The role emphasizes friendly engagement, inventory upkeep, pricing accuracy, and a clean store environment.

Responsibilities include greeting customers, learning product details, supporting BOPIS and in-store pickups, and maintaining a positive shopping experience that drives loyalty. Excellent communication and reliability are essential.