Boat Licensing & Customer Service Specialist

State of South Carolina; South Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

State of South Carolina seeks a clerical/ customer service professional to support the Boat Titling and Licensing Section. You will handle window transactions for titling and registration, licenses, and related duties while providing frontline customer support and administration.

The role involves processing mail, preparing documents for scanning, and maintaining equipment, with emphasis on accuracy and efficient service delivery at the public window.

Qualifications

• Experience in customer service and clerical tasks.
• Typing ability; preferred 50 words per minute.
• Experience handling licenses, permits or registrations is a plus.

Responsibilities

• Serve as customer service representative at the window for boat/motor titling and registration transactions and licenses.
• Answer the customer service phone line for boat titling and licensing.
• Open and process mail for watercraft, outboard motors, and hunting/fishing licenses, permits and tags.
• Prepare documents for scanning and imaging.
• Ensure documents are stamped, dated and coded.
• Scan and image boating and licensing forms into the document management system.
• Maintain issued equipment.

Skills

Customer service

Data entry

Typing 50 wpm

Cash handling

Education

High school diploma

Associate degree

Tools

Document management system

Office equipment

General PC skills

Job description

State of South Carolina seeks a clerical/ customer service professional to support the Boat Titling and Licensing Section. You will handle window transactions for titling and registration, licenses, and related duties while providing frontline customer support and administration.

The role involves processing mail, preparing documents for scanning, and maintaining equipment, with emphasis on accuracy and efficient service delivery at the public window.