Board Licensing Administrator | Policy & Process Lead

State of Maryland; Maryland; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits package

State pension plan

Credit Union membership

Job summary

The Maryland Department of Labor is currently seeking an Administrative Specialist III to support the Sellers of Travel Services Registration Fund. This role works closely with the Executive Director to ensure efficient day-to-day operations, protecting the public and professionals.

Located at 100 S. Charles Street in Baltimore, the position offers a comprehensive benefits package, including retirement options and credit union membership, with opportunities for professional growth within the

Qualifications

• High school graduation or equivalent.
• Two years of administrative/clerical experience.
• 30 college credit hours may substitute for each year of experience.
• Military service as a non-commissioned officer may substitute year-for-year for required experience.

Responsibilities

• Supervise the unit and interpret policies for the Sellers of Travel Unit; manage daily activities and improve operations.
• Evaluate credentials and process licensing/registration; maintain electronic and paper files and release registrations.
• Respond to inquiries in person, by phone and email; provide direct support to applicants and consumers; resolve issues with online and telephone applications.
• Assist in planning/procedure revisions, audits, and standard operating procedures; ensure compliance with laws and policies.

Education

High school diploma or GED

Tools

AS 400

Job description

The Maryland Department of Labor is currently seeking an Administrative Specialist III to support the Sellers of Travel Services Registration Fund. This role works closely with the Executive Director to ensure efficient day-to-day operations, protecting the public and professionals.

Located at 100 S. Charles Street in Baltimore, the position offers a comprehensive benefits package, including retirement options and credit union membership, with opportunities for professional growth within the