BMC Remedy Application Developer Principal

Astrion; Bedford (MA); On-site; USD 135,000 - 166,000; Full time

Job summary

Astrion is seeking a BMC Remedy Architect Principal located at Hanscom AFB, MA. This full-time position focuses on providing acquisition program management support for Cyberspace Security and Control System programs.

The ideal candidate will have extensive experience integrating BMC products, along with strong troubleshooting skills. Responsibilities include ensuring viable system architecture and documenting specifications and methodologies as required.

Qualifications

• 10 years of BMC AR and ITSM Certifications required.
• Advanced knowledge in BMC Remedy IT Service Management.
• Experience with integration of BMC products and troubleshooting in various environments.

Responsibilities

• Integrate BMC products with third-party applications.
• Troubleshoot architecture issues in various operating systems.
• Ensure system architecture remains viable through proper implementation.

Skills

BMC AR and ITSM Certifications

BMC Remedy IT Service Management 7.x

Advanced Solutions for Incident and Problem Management

Advanced Solutions for Asset Management and Discovery

Job description

Overview

BMC Remedy Architect Principal

LOCATION: Hanscom AFB, Bedford, MA

Salary Range: $135-166,000 USD

JOB STATUS: Full-time

CLEARANCE: Secret

CERTIFICATION: n/a

TRAVEL: Limited, as needed

The BMC Remedy Architect Principal position is located at Hanscom AFB, MA and focuses on providing acquisition program management support for Cyberspace Security and Control System (CSCS) programs.

REQUIRED QUALIFICATIONS / SKILLS

• 10 years of BMC AR and ITSM Certifications Required
• BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher
• BMC Remedy IT Service Management 7.x: Advanced Solutions for Asset Management and Discovery or higher

RESPONSIBILITIES

• Integrate BMC products to each other and third-party applications. Primary technical resource for integration points into all EITSM environments, i.e., Active Directory, AF Directory Services
• Troubleshooting architecture BMC technical issues pertaining to F5, Unix, Windows, Solaris.
• Works with foundation data for proper implementation ensuring system architecture remain viable
• Able to articulate in detail the BMC system configurations to support the ETISM Program Requirements
• Work with cross-organizational engineers from various teams that report to and receive direction from other customers of the EITSM system. This interaction ranges from a peer to peer review and from an overall code review on their requirements.
• Understand the business of IT operations, Business Service Management and foundational level of ITIL. Apply these skills and knowledge to improve the operational effectiveness of efficiency of the IT environment.
• Defines, writes, and delivers specifications, user guides, and architecture and methodology as appropriate to meet project deadlines.
• Programs, tests, documents, and implements systems and/or software prior to release
• Able to research routine to moderately complex work and customer problems, issues, and circumstances and provides recommendations, alternatives, and risk assessments
• Have knowledge of AF RMF and be able to provide artifacts, system remediation to support AF Authority to Operate
• Articulate Best business practices and streamline system application and architecture as EITSM migrates to new version