Blood Operations Optimization Lead (Hybrid)

OneBlood; Charlotte (NC); Hybrid; USD 110,000 - 160,000; Full time

Job summary

OneBlood in Charlotte, NC seeks an experienced Operations Improvement Leader to drive initiatives that optimize donor collections, reduce waste, and improve product alignment with demand. The role combines hands-on change management with strategic planning to deliver measurable efficiency and quality gains.

The successful candidate will partner with Collections, Recruitment, Manufacturing, Quality, and leadership to design, validate, and sustain improvements that enhance the donor experience and

Qualifications

• Bachelor's degree in a related field with 5+ years of experience, or equivalent combination.
• Strong knowledge of Lean Six Sigma and continuous improvement methodologies.
• Experience with end-to-end BPM, data analytics, and KPI reporting.
• Ability to translate data into actionable business recommendations.

Responsibilities

• Lead improvement initiatives to reduce blood product discards and donor deferrals.
• Align collections with inventory demand and utilization trends.
• Facilitate cross-functional improvement teams across multiple functions.
• Perform operational assessments to identify gaps and inefficiencies.
• Analyze donor collection processes to improve qualification rates and donor experience.
• Improve collection mix and ensure accurate product allocation.
• Implement changes to reduce over-collection and product waste.
• Develop performance dashboards and reporting tools to monitor metrics.
• Establish monitoring and validation to sustain improvements.

Skills

Lean Six Sigma

Data analysis

Process mapping

Stakeholder management

Project management

Education

Bachelor's Degree in Business/Operations/Industrial Engineering

Job description

OneBlood in Charlotte, NC seeks an experienced Operations Improvement Leader to drive initiatives that optimize donor collections, reduce waste, and improve product alignment with demand. The role combines hands-on change management with strategic planning to deliver measurable efficiency and quality gains.

The successful candidate will partner with Collections, Recruitment, Manufacturing, Quality, and leadership to design, validate, and sustain improvements that enhance the donor experience and