Blood Drive Recruitment Specialist

American Red Cross; Kirkland (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

Health Spending Accounts

Flexible Spending Accounts

PTO: Starting at 15 days a year

Holidays: 11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long

Service Awards and recognition

Job summary

American Red Cross seeks a driven candidate to support blood drive operations and sponsor engagement. You will assist account managers with recruitment, scheduling, and data entry to reach collection goals.

In this role you’ll maintain records in Hemasphere and OLS, provide coordinator support, and organize education programs for sponsors and volunteers while complying with regulations. Fayetteville/Wilmington area convenience is noted.

Qualifications

• Bachelor's degree required.
• 1 year of related experience preferred or equivalent combination of education and related experience required.
• Travel: May be required to travel to sites throughout the Red Cross organization.
• Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and program implementation is preferred.
• Strong organizational skills and ability to handle multiple priorities.

Responsibilities

• Assist account managers in ensuring blood drives achieve goal through drive management activities such as: on-site recruitment at blood drives, giving presentations to sponsoring organizations, managing on-line appointment schedules including data entry of appointments, working sign-up tables or assisting in recruitment meeting preparations.
• Provide oversight and record keeping in both Hemasphere and online scheduling system (OLS) to ensure blood drives are properly managed and to provide tracking and statistical data on Sponsor group performance.
• Provide sufficient organizational and operational support to blood drive coordinators to ensure achievement of collection operation and annual goals.
• Schedule and implement education programs for Sponsor contact, recruitment committees, line volunteers and volunteer tele recruiters within assigned groups to assist in meeting collection objectives and to comply with all relevant regulations, procedures and directives.
• Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity.

Skills

Group dynamics

Direct sales

Customer maintenance

Negotiation skills

Program implementation

Organizational skills

Multitasking

Education

Bachelor's degree

Job description

American Red Cross seeks a driven candidate to support blood drive operations and sponsor engagement. You will assist account managers with recruitment, scheduling, and data entry to reach collection goals.

In this role you’ll maintain records in Hemasphere and OLS, provide coordinator support, and organize education programs for sponsors and volunteers while complying with regulations. Fayetteville/Wilmington area convenience is noted.