Blood Donor Recruitment Specialist (Phone)

Rhode Island Blood Center; Providence (RI); À distance; USD 20 000 - 29 000; Temps partiel

Résumé du poste

Rhode Island Blood Center is seeking a Telerecruitment specialist to secure appointments for fixed sites. The role reports to the Telerecruitment Supervisors and Managers and focuses on donor scheduling and high-quality donor interactions.

The position requires a high school diploma, prior sales phone experience, and the ability to work flexible hours including weekends. The hourly pay rate is $17.82, with travel to blood drives possibly required.

Qualifications

• Must have ability to deal effectively with a wide variety of people.
• Must have prior sales phone experience with above average close rates.
• Must be on time and dependable, committed and willing to work flexible hours including weekends.
• Ideal candidate would have prior experience working in a call center environment or setting.
• Must be able to lift up to 25lbs. Some travel to blood drives and fixed sites may be required.
• Basic computer skills required.

Responsabilités

• Performs daily telephone recruitment of past and potential blood donors--is accountable for achieving individual, department and company blood collection goals through efficient donor scheduling.
• Provides donor customer service—answers questions, comments and inquires maintaining excellent public relations through telephone, verbal and written communications. Educates donors concerning donating and eligibility criteria.
• Maintains accurate and updated donor data, ensures correct documentation, quality assurance, quality control, document accuracy and completeness, and follows procedures in accordance with standard operating procedures.
• Markets company-sponsored events to donors--giveaways, raffles, sponsor and community blood drives.
• Participates in department incentive programs.

Connaissances

Sales phone experience

Customer service

Communication skills

Formation

High School diploma or GED

Outils

Basic computer skills

Description du poste

Rhode Island Blood Center is seeking a Telerecruitment specialist to secure appointments for fixed sites. The role reports to the Telerecruitment Supervisors and Managers and focuses on donor scheduling and high-quality donor interactions.

The position requires a high school diploma, prior sales phone experience, and the ability to work flexible hours including weekends. The hourly pay rate is $17.82, with travel to blood drives possibly required.