Blood Donor Experience Specialist

American Red Cross; Manchester (NH); Sur place; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Life insurance

Disability coverage

Employee assistance

Résumé du poste

American Red Cross in Manchester, NH is seeking a Blood Donor Services Associate to welcome donors, provide exceptional service, and manage blood collection with safety and quality standards. You will travel to local drives and set up equipment while working in a team-focused environment.

No healthcare experience is required; paid training is provided to develop the necessary skills for donor care and community service. The role is onsite with local travel and a flexible schedule.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and strong people skills.
• Valid driver's license with a good driving record (minimum height of 60 inches may be required).
• Basic computer and Microsoft Office skills.
• Ability to work in a fast-paced, team-oriented environment while adapting to changing priorities.
• Ability to lift, move and set up blood drive equipment.
• Ability to meet DOT requirements, if applicable.

Responsabilités

• Welcome and support blood donors throughout the donation journey.
• Deliver exceptional customer service and build meaningful donor relationships.
• Collect blood and manage blood products following safety and quality standards.
• Work as part of a team to create a positive donor experience.
• Set up and transport equipment for community blood drives.
• Travel to local blood drive locations using a Red Cross or personal vehicle.

Connaissances

Customer service

People skills

Driving/vehicle operation

Basic computer skills

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

American Red Cross in Manchester, NH is seeking a Blood Donor Services Associate to welcome donors, provide exceptional service, and manage blood collection with safety and quality standards. You will travel to local drives and set up equipment while working in a team-focused environment.

No healthcare experience is required; paid training is provided to develop the necessary skills for donor care and community service. The role is onsite with local travel and a flexible schedule.