Blood Drive Experience Specialist

American Red Cross; Bailey (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

401(k) with Up to 6% Company Match

Paid Time Off, Holidays & Family Leave

Health, Wellness & Employee Assistance

Life Insurance, Disability Coverage &?

Job summary

The American Red Cross is seeking an Onsite Donor Services Associate in Rochester, NY. You will welcome donors, provide outstanding customer service, and assist with blood collection and handling processes across community drives.

Role requires a high school diploma, valid driver's license, and ability to work a variable schedule that may include early mornings, evenings, weekends, and holidays. Training is provided.

Qualifications

• High school diploma or equivalent required.
• Customer service experience and strong people skills required.
• Valid driver's license with a good driving record; DOT requirements may apply.
• Ability to lift, move and set up blood drive equipment; basic computer and Microsoft Office skills.

Responsibilities

• Welcome and support blood donors throughout the donation journey.
• Deliver exceptional customer service and build meaningful donor relationships.
• Collect blood and manage blood products following safety and quality standards.
• Work as part of a team to create a positive donor experience.
• Set up and transport equipment for community blood drives.
• Travel to local blood drive locations using a Red Cross or personal vehicle.

Skills

Customer service

People skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer skills

Job description

The American Red Cross is seeking an Onsite Donor Services Associate in Rochester, NY. You will welcome donors, provide outstanding customer service, and assist with blood collection and handling processes across community drives.

Role requires a high school diploma, valid driver's license, and ability to work a variable schedule that may include early mornings, evenings, weekends, and holidays. Training is provided.