Blood Donor Specialist — Save Lives through Donor Care

American Red Cross; Bailey (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Holidays

Family leave

Wellness program

Life Insurance

Disability coverage

Recognition awards

Job summary

American Red Cross in Rochester, NY is seeking a Blood Donor Center Assistant to welcome donors, provide excellent service, and support community blood drives onsite. Training is provided, and you will work with a team to ensure safety and a positive donor experience.

Typical duties include assisting donors through the donation process, handling equipment, and traveling locally for drives as needed. A high school diploma and customer service experience are required, with a valid driver's license

Qualifications

• High school diploma or equivalent required.
• Customer service experience and strong people skills preferred.
• Basic computer skills and ability to operate office tools.

Responsibilities

• Welcome and support blood donors throughout the donation journey.
• Deliver exceptional customer service and build donor relationships.
• Collect blood and manage products following safety standards.
• Work with a team to ensure a positive donor experience.
• Set up and transport equipment for community blood drives.
• Travel to local blood drive locations as needed.

Skills

Customer service experience

Strong people skills

Fast-paced environment

Physical ability to lift/move

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

American Red Cross in Rochester, NY is seeking a Blood Donor Center Assistant to welcome donors, provide excellent service, and support community blood drives onsite. Training is provided, and you will work with a team to ensure safety and a positive donor experience.

Typical duties include assisting donors through the donation process, handling equipment, and traveling locally for drives as needed. A high school diploma and customer service experience are required, with a valid driver's license