Blood Donor Experience Lead | Collections & Team Growth

Global Roles; Myrtle Beach (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Global Roles is seeking a Blood Collections Supervisor in Myrtle Beach, SC to lead the blood collection team and ensure donors have the best experience. The role focuses on supervising staff, driving results, and maintaining a respectful, friendly environment for donors and colleagues.

Responsibilities include training and evaluating staff, connecting with donors, and partnering with coworkers to encourage repeat donations, while upholding safety and procedural standards.

Qualifications

• Bachelor's degree or equivalent combination of education and work experience.
• Minimum of three years of supervisory/leadership experience.
• Customer service experience and effective verbal communication skills.
• Ability to discuss procedures and medical issues with patients, families and physicians.
• A current, valid driver's license with a good driving record.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.
• Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
• Basic computer skills are desirable.
• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) is preferred.
• Prior leadership experience exceeding 3 years in a healthcare setting is preferred.

Responsibilities

• Supervise blood collection staff, including training and performance
• Drive for results and to serve others with a high level of respect for customer service
• Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
• Contribute to a friendly and fun environment
• Team up with co-workers to keep donors coming back again and again

Skills

Supervision Experience

Leadership in Healthcare

Customer Service

Verbal Communication

Patient Interaction

Medical Procedure Discussion

Phlebotomy

Basic Computer Knowledge

Driving License

Manual Dexterity

Physical Stamina

Team Supervision

Education

Bachelor's degree or equivalent combination of education and work experience

Job description

Global Roles is seeking a Blood Collections Supervisor in Myrtle Beach, SC to lead the blood collection team and ensure donors have the best experience. The role focuses on supervising staff, driving results, and maintaining a respectful, friendly environment for donors and colleagues.

Responsibilities include training and evaluating staff, connecting with donors, and partnering with coworkers to encourage repeat donations, while upholding safety and procedural standards.