Blood Collection Team Lead - Phlebotomy Training Included

American Red Cross; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Health Spending Accounts & Flexible FS

PTO: Starting 15 days/year

11 paid holidays

401K with up to 6% company match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long

Service Awards and recognition

Job summary

American Red Cross is seeking a Blood Collection Supervisor to lead our blood collection team with compassion and a focus on donor experience. This role offers growth within the nation’s top humanitarian organization and involves coordinating staff while ensuring top-quality donor care.

Join a mission-driven team that values safety, service, and community impact, with opportunities for professional development and a comprehensive benefits package.

Qualifications

• Bachelor's degree OR a combination of education and work experience (four to eight years in related field) is required.
• Minimum of three years of supervisory/leadership experience.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include lifting/pushing heavy weights, long hours, and variable schedules.
• Basic computer skills are desirable.

Responsibilities

• Supervise blood collection staff, including training and performance.
• Drive for results and to serve others with a high level of respect for customer service.
• Take time to connect with donors—listen to their stories and explain the value of their donation.
• Contribute to a friendly and fun environment. Team up with coworkers to keep donors coming back.

Skills

Customer Service

Verbal Communication

Supervisory Experience

Education

Bachelor's degree or related field

Tools

Basic Computer Skills

Job description

American Red Cross is seeking a Blood Collection Supervisor to lead our blood collection team with compassion and a focus on donor experience. This role offers growth within the nation’s top humanitarian organization and involves coordinating staff while ensuring top-quality donor care.

Join a mission-driven team that values safety, service, and community impact, with opportunities for professional development and a comprehensive benefits package.