Blood Center Operations & Logistics Manager

Alliance for Community Transfusion Services, LLC; Augusta (GA); Hybrid; USD 64,000 - 85,000; Full time

Job summary

Shepeard Community Blood Center in Augusta, GA seeks a Hospital Services Manager to oversee storage, inventory management, and the delivery of blood products to hospital partners. You will lead a team, coordinate shipments, and ensure compliance with healthcare regulations.

The role emphasizes logistics, customer service, and operational excellence in a regulated healthcare setting. Applicants should have supervisory experience and a valid driver’s license, with a focus on efficiency and patient

Qualifications

• High School diploma or equivalent.
• Previous supervisory experience with demonstrated success leading teams and achieving goals.
• Valid driver's license, proof of insurance, and a good driving record.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to make sound decisions in a fast-paced, high-pressure environment.
• Basic computer proficiency.
• Flexible, team-oriented attitude and a commitment to customer service.

Responsibilities

• Manage the shipping, receiving, storage, and distribution of blood components.
• Maintain accurate inventory levels to meet hospital needs while minimizing product waste.
• Coordinate efficient delivery schedules and transportation routes for hospital customers.
• Partner with courier services and third-party vendors to ensure timely deliveries.
• Ensure all blood products are stored, handled, and transported in accordance with FDA, AABB, manufacturer, and organizational guidelines.
• Manage recovered plasma shipments and ensure compliance with plasma fractionator requirements.
• Maintain product codes and pricing information within the BECS software system.
• Accurately process customer account charges and credits.
• Serve as the primary contact and liaison between Shepeard Community Blood Center and hospital blood banks.
• Prepare usage reports and provide valuable inventory data to hospital partners.
• Identify opportunities to improve efficiency, reduce waste, and lower transportation costs.
• Recruit, schedule, train, coach, and supervise distribution staff.
• Conduct employee training, competency assessments, and performance evaluations.
• Collaborate with internal teams to deliver exceptional service and support our lifesaving mission.

Skills

Supervisory experience

Driver's license

Communication skills

Interpersonal skills

Organizational skills

Time management

Decision making

Computer skills

Customer service

Logistics experience

Healthcare experience

Education

High School diploma or equivalent

Job description

Shepeard Community Blood Center in Augusta, GA seeks a Hospital Services Manager to oversee storage, inventory management, and the delivery of blood products to hospital partners. You will lead a team, coordinate shipments, and ensure compliance with healthcare regulations.

The role emphasizes logistics, customer service, and operational excellence in a regulated healthcare setting. Applicants should have supervisory experience and a valid driver’s license, with a focus on efficiency and patient