Lead Mobile Phlebotomist: Donor Care & Operations

Shepeard Community Blood Center; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Shepeard Community Blood Center in Augusta, GA seeks a Lead Phlebotomist to guide mobile drive operations, ensure donor safety, and uphold FDA standards.

The ideal candidate has 3-5 years phlebotomy experience with at least 2 years in a leadership role, and CPR certification. You will supervise daily drives, train staff, perform collections (whole blood and apheresis), and maintain records and equipment while delivering excellent donor service.

Qualifications

• HS diploma or equivalent.
• 3-5 years of related work experience preferred.
• At least 2 years of leadership/training experience preferred.
• CPR certification and completion of a certified phlebotomy program.

Responsibilities

• Lead and schedule day-to-day activities on mobile drives.
• Ensure all donors are properly screened and blood components drawn per FDA and SOPs.
• Collaborate with drive coordinators to ensure efficiency and safety.
• Assist in achieving monthly production goals.
• Provide high-level customer service and address external complaints.
• Maintain updated SOPs, references, and map books.
• Assist with staff training and in-service programs.
• Perform collection procedures, including whole blood and apheresis.
• Administer post-venipuncture care to donors.
• Monitor and participate in QC/Quality Assurance activities.
• Prepare units, tubes, and records for transport.
• Perform computer data entry and retrieval.
• Maintain equipment and cleanliness of work areas.
• Participate in meetings, seminars, and trainings.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Safety procedures

Confidentiality

Teamwork

Physical stamina

Education

High School Diploma

CPR Certification

Certified Phlebotomy Program

Job description

Shepeard Community Blood Center in Augusta, GA seeks a Lead Phlebotomist to guide mobile drive operations, ensure donor safety, and uphold FDA standards.

The ideal candidate has 3-5 years phlebotomy experience with at least 2 years in a leadership role, and CPR certification. You will supervise daily drives, train staff, perform collections (whole blood and apheresis), and maintain records and equipment while delivering excellent donor service.