Blended Case Manager - Telehealth & Crisis Support

Community Council Health Systems; Philadelphia (Philadelphia County); On-site; USD 42,000 - 61,000; Full time

Job summary

Community Council Health Systems is hiring for a Full-Time Case Manager focusing on blended case management for children and adolescents with mental health needs. You will assist families in obtaining housing, medical care, education and employment, while delivering services in the family’s cultural context.

The role emphasizes developing consumer-specific service plans, providing in-home or office-based support, and maintaining thorough case documentation.

Responsibilities

• Assist the consumer or their family in obtaining and maintaining culturally appropriate basic living needs and skills such as housing, food, medical care, recreation, education and employment.
• Provide services within the context of the consumer and their family's culture.
• Provide case management service in accordance with a written, consumer-specific service plan which assesses strengths, needs interests and is goal and outcome oriented.
• Provide case management services as needed in the place where the consumer/family resides or needs the service. Services may also be provided in the Case Management office when off-site interventions would not be appropriate.
• Contact the consumer or their family will be determined by an assessment of their need. Face-to-face contact with the consumer shall be made on the basis of the assessment and will range from once a week to one time per month.
• Ensure that when a consumer or their family that cannot be contacted during any visit that they are provided immediate follow-up and that this continues until the consumer's status is clarified.
• Provide crisis intervention services to all children and adolescent Case Management consumers.
• Written case notes should document the purpose for each contact and reflect the goals and objectives of the service plan.
• Complete all required paperwork and submit such paperwork by stated deadlines.
• Maintain Case Management records and ensure that all documentation is included in the consumer’s records.
• Provide continuity of care for children and adolescents receiving Case Management services who are hospitalized.
• Will provide telehealth services when necessary to the consumer and their family or any other pertaining parties that is part of the consumer’s case.

Job description

Community Council Health Systems is hiring for a Full-Time Case Manager focusing on blended case management for children and adolescents with mental health needs. You will assist families in obtaining housing, medical care, education and employment, while delivering services in the family’s cultural context.

The role emphasizes developing consumer-specific service plans, providing in-home or office-based support, and maintaining thorough case documentation.