Blended Case Manager

Northeast Counseling Services Inc; Nanticoke (Luzerne County); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401k with 4% salary equivalent - no-m


Paid annual, sick, and personal leave

8 paid holidays

Voluntary AFLAC options

Professional enhancement opportunities

Discounted rates at Odyssey Fitness

Job summary

Northeast Counseling Services Inc is seeking a Blended Case Manager to help people with mental health issues take charge of their lives in community settings.

The role focuses on empowering clients to identify needs, access services, and build skills for independence and productivity. Flexible hours and a supportive team environment are offered.

Qualifications

• Bachelor's degree in human services or related social sciences required.
• Must maintain a valid PA Driver's license.
• Experience in case management or mental health services preferred.

Responsibilities

• Empower clients to identify needs and access resources in community settings.
• Coordinate services with housing, healthcare, and employment support.
• Engage clients with compassion and communicate effectively with families and providers.

Skills

Communication

Active listening

Empathy

Resource coordination

Client advocacy

Independence

Adaptability

Time management

Documentation

Problem-solving

Community outreach

Cultural sensitivity

Ethical decision-making

Education

Bachelor's degree in human services or related social sciences

Job description

This is a full-time, salaried position with a generous benefit package inclusive of:

• Health insurance
• Dental insurance
• Vision insurance at no cost to the employee
• Life Insurance
• Employer funded 401k, 4% salary equivalent, no match required
• Paid Annual, Sick, and Personal Leave Time
• 8 paid holidays
• Voluntary AFLAC options
• Professional enhancement opportunities
• Discounted rates at Odyssey Fitness

and more!

Northeast Counseling Services is searching for a caring, compassionate person who desires a rewarding and meaningful employment life helping people with mental health issues take charge of their lives and become productive citizens. Case management work is done in communities settings, not in offices.

The Blended Case Manager works with the serious and persistently mentally ill population, using a strength-based perspective, to assist clients to obtain necessary services and support. The primary goal is to empower the client to identify their needs and choose the resources to fulfill them.

Job Type: Full-time, flexible hours

Pay: Starting at $33,000 per year; up to $37,000 with experience

Requirements:

Bachelor's degree with major course work in human services or other related social sciences. Must maintain a valid PA Driver's license.

A Blended Case Manager should possess the following skills:

• Strong communication skills – Ability to clearly communicate with clients, families, and service providers.
• Active listening – Understanding clients' needs, concerns, and goals.
• Empathy and compassion – Supporting individuals experiencing serious and persistent mental illness.
• Resource coordination – Connecting clients with community services such as housing, healthcare, and employment support.
• Client advocacy – Helping clients access services and navigate systems.
• Strength-based approach – Identifying and building on clients' abilities rather than focusing only on challenges.
• Time management – Managing multiple clients and appointments in community settings.
• Documentation and record-keeping – Maintaining accurate case notes and service plans.
• Problem-solving – Addressing barriers that prevent clients from accessing needed services.
• Community outreach – Working with clients in various community environments rather than an office setting.
• Independence and self-direction – Managing a mobile schedule and working autonomously.
• Adaptability – Responding to changing client needs and situations.
• Cultural sensitivity – Respectfully working with diverse populations.
• Ethical decision-making – Maintaining confidentiality and professional boundaries.

EOE