Blended Case Manager

Penndel Mental Health Center; Pennsylvania; On-site; USD 42,000 - 62,000; Full time

Job summary

Penndel Mental Health Center in Langhorne, PA is seeking a dedicated Blended Case Manager to help children, adolescents and adults access needed community services and supports to empower their recovery.

You will develop individual service plans, link clients to housing, education and health resources, coordinate with MH programs and providers, and maintain regular face‑to‑face and phone contacts, including after‑hours crisis calls.

Qualifications

• Bachelor's or RN or equivalent with related social services education.
• Two years of mental health direct contact experience if HS diploma.
• Experience in case management, outreach and linking clients to services.
• Ability to provide 24/7 on-call crisis support.

Responsibilities

• Assist chronic mentally ill clients in accessing services and basic needs.
• Link and monitor community service systems involved with the consumer.
• Develop and review individual service plans every 6 months.
• Maintain face-to-face and phone contacts with clients at least every 2 weeks.
• Coordinate with MH programs, group homes, hospitals, and providers.
• Provide housing resources and after-hours crisis support.
• Prepare daily documentation of BCM services.
• Attend trainings and supervision meetings.
• Adhere to Corporate Compliance policy.

Skills

Communication skills

Interpersonal skills

Crisis intervention

Case management

Multitasking

Education

Bachelor's in social sciences

Registered nurse

HS diploma + 2 years mental health experience

HS diploma + 5 years mental health experience

Job description

JOB DESCRIPTION: Blended Case Manager

Join a Team Where Purpose Meets Impact!

Who we are…

Penndel Mental Health Center is a private, non-profit community mental health center, which has been providing psychiatric and social services to residents of Lower Bucks County for over 50 years.

What we value…

Each member of our team supports our commitment to operational excellence, collaboration, responsiveness, adaptability, access to services, building healthy environment, providing comprehensive and integrated services, honesty and trustworthiness, and working as one Penndel!

How to join our team…

Apply today! At Penndel, you’ll enjoy excellent training, supervisory support, and industry‑leading total rewards package. Become a part of our great team…Where Purpose Meets Impact!

Position

Blended Case Manager

Location

2080 Cabot Blvd. West, Langhorne, PA 19047

Employment Type

Full‑time

Blended Case Management is a service that assists children, adolescents and adults as well as their families with a variety of behavioral health/medical needs. The Blended Case Manager’s primary function is linking clients with needed services and supports within their community to empower the client towards their recovery.

Qualifications (Education and Experience)

A. Bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, anthropology, other related social sciences, criminal justice, theology, nursing, counseling, or education; or,
B. Registered nurse; or
C. A high school diploma and 12 semester credit hours in sociology, social welfare, psychology, gerontology, or other social science and two years experience in direct contact with mental health consumers; or
D. A high school diploma and five years of mental health direct care experience in public or private human services with employment as a case management staff person prior to April 1, 1989. Mental health direct care experience is working directly with mental health service consumers (adults, children or adolescents) providing services involving casework or case management, individual or group therapy, crisis intervention, early intervention, vocational training, residential care, or social rehabilitation in a mental health facility or in a facility or program that is publicly funded to provide services to mental health consumers, or in a nursing home, a juvenile justice agency, or a children and adolescent service agency.

Duties / Responsibilities

• Makes aggressive and creative attempts to assist chronic mentally ill consumers in accessing appropriate mental health services; to obtain and maintain basic living needs; such as housing, food, and medical care, and to obtain skills in the areas of education, employment, and socialization
• Links and monitors the community service systems which are involved with the consumer
• Develops an individual service plan with consumers, at least once every 6 months, which focuses on consumer strengths, interests, and goals, in order to encourage consumers to utilize available resources. Goals are to be outcome oriented
• Spends a minimum of 75% of the workday (or a percentage deemed appropriate by the Office of Mental Health) in providing face‑to‑face and telephone contacts with consumers and collaterals and ensures that consumer contacts occur no less than one time every 2 weeks
• Coordinates consumer’s services provisions obtained through, but not limited to, MH programs, DPA, group homes, hospitals, vocational and educational providers, residential rehabilitation facilities, and participates in treatments planning meetings
• Coordinates with all Residential Providers, Referral Specialist and Diversion Navigator as needed
• Provides resources including housing options for clients
• Is accessible and available to assist consumers on a 24 hour per day, 7 days per week by means of rotating, after‑hours ON CALL CRISIS cell phone
• Prepares objective documentation of BCM service provisions on a daily basis so that the case notes reflect the goals of the consumer
• Fulfills other record keeping and reporting requirements
• Attends agency staff development and training meetings on a weekly basis, monthly BCM trainings, and OMH training sessions and seminars specifically designed for BCM
• Participates in regularly scheduled supervisions which include: individual once per week, and group supervision
• Performs related duties as required/assigned
• Must adhere to Corporate Compliance policy

Physical Requirements

• Equipment use including but not limited to computer (including repetitive motions of typing, seeing monitor), copier, fax, printer, shredder, telephone, cell phone, and voice mail and light lifting up to 10 pounds, ability to drive company vehicles.