Blackjack & Table Games Shift Lead

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 65,000 - 80,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ seeks a Blackjack Operations Supervisor to oversee all blackjack operations during assigned shifts, manage staff, and ensure regulatory compliance. The role emphasizes guest service excellence and adherence to policies and procedures in a fast-paced casino environment.

Candidates should have strong interpersonal and communication skills, table games experience, and the ability to work with minimal supervision while maintaining accurate records and

Qualifications

• Experience in table games, especially blackjack.
• Excellent guest service and communication abilities.
• Understanding of gaming regulations and policies.

Responsibilities

• Oversees blackjack operations during assigned shift for pits and rooms.
• Manages schedules, budgets, and performance evaluations.
• Ensures compliance with government regulations and internal controls.

Skills

Table games experience

Guest service

Communication skills

Interpersonal skills

Telephone etiquette

Self-starter

Education

High School Diploma or equivalent

Job description

Gila River Resorts & Casinos in Chandler, AZ seeks a Blackjack Operations Supervisor to oversee all blackjack operations during assigned shifts, manage staff, and ensure regulatory compliance. The role emphasizes guest service excellence and adherence to policies and procedures in a fast-paced casino environment.

Candidates should have strong interpersonal and communication skills, table games experience, and the ability to work with minimal supervision while maintaining accurate records and