Bistro Server – Guest Experience & Bar Support

HHM Hospitality; Tyler (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

HHM Hotels in Tyler, TX seeks a friendly Bistro Server to deliver courteous food and beverage service in accordance with brand standards. You will help ensure guest satisfaction and contribute to a positive dining experience.

Responsibilities include setting up service areas, taking orders, processing payments, communicating dietary needs to the kitchen, and assisting with bar duties during peak times. You will also follow EarthView sustainability guidelines and safety policies.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

Responsibilities

• Set up supplies, food, and beverages at the beginning of the shift and maintain a stocked work area.
• Take orders from customers, input orders, obtain payment and provide change.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Prepare food, coffee and other beverages, including alcohol, when necessary.
• Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
• Clean all equipment and areas, locking equipment doors, etc.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Skills

Food & beverage service experience

Customer service

Education

High School diploma or equivalent

Job description

HHM Hotels in Tyler, TX seeks a friendly Bistro Server to deliver courteous food and beverage service in accordance with brand standards. You will help ensure guest satisfaction and contribute to a positive dining experience.

Responsibilities include setting up service areas, taking orders, processing payments, communicating dietary needs to the kitchen, and assisting with bar duties during peak times. You will also follow EarthView sustainability guidelines and safety policies.