Bistro Food Service & Guest Experience Associate

S&G Stores; Defiance (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

S&G Stores is seeking a Bistro Associate to keep the front counter and food program running smoothly. You will greet guests, ring up purchases, and help prepare bistro items to meet quality standards. You’ll also stock coolers, maintain clean prep areas, and ensure safety and food-safety requirements are followed.

The role requires willingness to obtain Level 1 ServSafe certification after hire and holds an open schedule including evenings, weekends, and holidays to fit staffing needs.

Qualifications

• Experience in a fast-paced customer service or retail setting.
• Open availability including evenings, weekends, and holidays.
• Solid verbal communication and a calm, professional demeanor under pressure.
• Comfortable with basic arithmetic and careful about accuracy and detail.
• Willingness to complete Level 1 ServSafe certification after hire (company covers cost).

Responsibilities

• Greet guests warmly and address questions or complaints with patience and professionalism.
• Cook and assemble bistro menu items following approved recipes, portions, and presentation guidelines.
• Check dates and rotate stock so older product sells or is pulled before newer product.
• Operate the register accurately, handle cash and card payments, and reconcile the drawer at shift's end.
• Replenish coolers, freezers, and shelving so displays stay full, priced, and attractively arranged.
• Log food temperatures and storage conditions and follow all sanitation requirements.
• Complete required shift records such as safe counts, cigarette counts, and fuel price updates.
• Help unload and check in vendor deliveries and keep the stockroom organized.
• Keep the sales floor, restrooms, and exterior grounds clean, tidy, and safe for guests and staff.

Skills

Customer service

Cash handling

Communication

Attention to detail

Stock replenishment

Sanitation knowledge

Education

High school diploma or GED

Tools

POS system

Job description

S&G Stores is seeking a Bistro Associate to keep the front counter and food program running smoothly. You will greet guests, ring up purchases, and help prepare bistro items to meet quality standards. You’ll also stock coolers, maintain clean prep areas, and ensure safety and food-safety requirements are followed.

The role requires willingness to obtain Level 1 ServSafe certification after hire and holds an open schedule including evenings, weekends, and holidays to fit staffing needs.