Bistro Food Service & Guest Experience Associate

S and G stores; Casco Township (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

S&G Bistro in-store program seeks a friendly Bistro Associate to keep the front counter and food program running smoothly during shifts. You will greet guests, ring up purchases, and prepare bistro items so they look and taste as intended.

You will also keep the sales floor stocked and clean, rotate stock, follow sanitation guidelines, and help with vendor deliveries. Open availability including evenings, weekends, and holidays is required.

Qualifications

• High school diploma or GED required.
• Willingness to complete Level 1 ServSafe certification after hire (the company covers this cost).
• Some background in a fast-paced customer service or retail setting.
• Open availability, including evening, weekend, and holiday shifts as scheduling requires.
• Solid verbal communication and a calm, professional demeanor under pressure.
• Comfortable with basic arithmetic and careful about accuracy and detail.

Responsibilities

• Greet guests warmly and address questions or complaints with patience and professionalism.
• Cook and assemble bistro menu items following approved recipes, portions, and presentation guidelines.
• Check dates and rotate stock so older product sells or gets pulled before newer product.
• Operate the register accurately, handle cash and card payments, and reconcile the drawer at shift's end.
• Replenish coolers, freezers, and shelving so displays stay full, priced, and attractively arranged.
• Log food temperatures and storage conditions and follow all sanitation requirements.
• Complete required shift records such as safe counts, cigarette counts, and fuel price updates.
• Help unload and check in vendor deliveries and keep the stockroom organized.
• Keep the sales floor, restrooms, and exterior grounds clean, tidy, and safe for guests and staff.

Skills

Customer service

Excellent communication

Attention to detail

Cash handling

Time management

Education

High school diploma or GED

Job description

S&G Bistro in-store program seeks a friendly Bistro Associate to keep the front counter and food program running smoothly during shifts. You will greet guests, ring up purchases, and prepare bistro items so they look and taste as intended.

You will also keep the sales floor stocked and clean, rotate stock, follow sanitation guidelines, and help with vendor deliveries. Open availability including evenings, weekends, and holidays is required.