Food Service (Bistro)

S and G stores; Sylvania (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

S and G stores' Bistro Associate role supports front counter operations and the in-store food program. You will greet guests, help with purchases, and prepare bistro items so they meet quality standards.

You'll also keep the sales floor stocked, rotate stock, and ensure sanitation and safety across coolers, prep areas, and stockrooms. The job requires flexibility for evenings and weekends.

Qualifications

• High school diploma or GED is required.
• Willingness to obtain Level 1 ServSafe certification after hire.
• Background in fast-paced customer service or retail preferred.
• Open availability including evenings, weekends, and holidays.
• Strong verbal communication and a calm, professional demeanor under pressure.
• Comfortable with basic arithmetic and attention to detail.

Responsibilities

• Greet guests and assist with questions or concerns.
• Cook and assemble bistro items per recipes and presentation guidelines.
• Check dates and rotate stock to avoid waste.
• Operate the register, handle cash/card payments, and reconcile at shift end.
• Restock coolers, freezers, and shelves to keep displays full and neat.
• Log temperatures and storage conditions following sanitation rules.
• Complete shift records such as safety counts and updates.
• Unload and check in vendor deliveries and organize stockroom.
• Maintain clean and safe sales floor, restrooms, and exterior areas.

Skills

Customer service

Cash handling

Verbal communication

Attention to detail

Calm under pressure

Education

High school diploma or GED

Job description

About S&G Bistro:

S&G Bistro is our in-store food program, offering fresh, made-to-order and grab-and-go options alongside the everyday convenience of the store. We look for team members who take genuine pride in their work, treat guests like people rather than transactions, and hold themselves to a high standard even when no one is watching.

Position Overview:

The Bistro Associate keeps the front counter and food program running smoothly during their shift. This means greeting and helping guests, ringing up purchases correctly, and preparing bistro menu items so they look and taste the way they're supposed to. Associates also help keep the sales floor, coolers, and prep areas stocked, clean, and up to code.

Essential Duties:

• Greet guests warmly and address questions or complaints with patience and professionalism
• Cook and assemble bistro menu items following approved recipes, portions, and presentation guidelines
• Check dates and rotate stock so older product sells or gets pulled before newer product
• Operate the register accurately, handle cash and card payments, and reconcile the drawer at shift's end
• Replenish coolers, freezers, and shelving so displays stay full, priced, and attractively arranged
• Log food temperatures and storage conditions and follow all sanitation requirements
• Complete required shift records such as safe counts, cigarette counts, and fuel price updates
• Help unload and check in vendor deliveries and keep the stockroom organized
• Keep the sales floor, restrooms, and exterior grounds clean, tidy, and safe for guests and staff

Required Qualifications:

• High school diploma or equivalent (G.E.D.)
• Willingness to complete Level 1 ServSafe certification after hire (the company covers this cost)
• Some background in a fast-paced customer service or retail setting
• Open availability, including evening, weekend, and holiday shifts as scheduling requires
• Solid verbal communication and a calm, professional demeanor under pressure
• Comfortable with basic arithmetic and careful about accuracy and detail

Preferred Qualifications:

• Previous work in convenience retail or quick-service dining
• Hands-on food prep or food-safety experience

Physical Requirements:

This position regularly requires standing, walking, bending, and reaching throughout a shift, along with lifting or carrying items up to 50 lbs. Associates should expect exposure to hot and cold surfaces, occasional outdoor conditions (trash removal, deliveries, snow clearing), and general store noise and odors. Ladder use and extended cleaning tasks occur occasionally.