Bistro Attendant

Concord Hospitality Enterprises; Greensburg (Westmoreland County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an AM Restaurant Attendant to create memorable experiences for guests. This role is vital in setting a positive tone for the day, requiring a proactive and cheerful personality. You will engage with guests, ensuring their needs are met with exceptional service. The company values its associates, offering a supportive culture that emphasizes personal development and work-life balance. Join a team that prides itself on quality service and a commitment to excellence, making every guest feel valued and respected.

Benefits

Medical/Dental/Vision Plans

Life Insurance

401K Options

Tuition Assistance

Discounted Room Rates

Training & Development

Career Advancement Opportunities

Qualifications

• Passion for serving others and a friendly demeanor.
• Ability to engage with guests and respond to their needs.

Responsibilities

• Maintain a calm demeanor during high volume periods.
• Ensure 100% guest satisfaction through proactive service.
• Monitor operations and assist in solving guest issues.

Skills

Customer Service

Problem Solving

Communication

Teamwork

Job description

Description

We are hiring an AM Restaurant Attendant!

We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Hours of work are six AM until ten or eleven AM depending on the day. This position requires a high level of dependency and a passion for taking care of our guests who stay with us from all over the world.

Responsibilities:

1. Maintains a calm demeanor during periods of high volume or unusual events
2. Make decisions and solve problems in the interest of 100% guest satisfaction
3. Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
4. Maintains a clean and organized workspace
5. Maintains regular and punctual attendance
6. Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work-life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Rate of Pay $15.00 per hour plus tips