Bistro Attendant

Atria Senior Living, Inc.; Andover (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

Atria Senior Living, Inc. is seeking a friendly Bistro Attendant to host and prepare meals for residents in a warm, bistro-style setting.

You will set and clear tables, take orders, and serve guests promptly while upholding high service standards. Responsibilities include using the POS system, opening and closing it for shifts, promoting menu items, maintaining clean, stocked grab-and-go areas, and supporting the chef with daily specials.

Qualifications

• One year or more of customer service experience.
• Basic computer skills including Word and Excel.
• TIPS or other alcohol service training.
• Strong organization and time management skills.
• Ability to carry a tray with up to six meals/beverages at once.
• Ability to serve up to twenty residents and guests.

Responsibilities

• Provide superior customer service to ensure guests are satisfied with their meal experience.
• Use the POS system to process orders and payments.
• Open and close the POS system at the start and end of each shift.
• Prepare meals from the menu and promote food items and drinks.
• Ensure grab-and-go is stocked and rotated; back-up is prepared.
• Assist with daily specials for the Panini menu with the chef.
• Maintain a welcoming, outgoing attitude toward diners, residents, and families.
• Keep the Bistro clean and orderly at all times.
• Maintain temperature logs and par stock lists daily.
• May perform other duties as needed and/or assigned.

Skills

Customer service

Computer skills

TIPS training

Organization

Time management

Tray carrying

Guest capacity

Tools

Microsoft Word

Microsoft Excel

Job description

Responsibilities

The Bistro Attendant hosts and prepares our residents’ meals in a bistro-style restaurant. This individual is responsible for setting and clearing tables, taking resident food and beverage orders, serving residents in a timely professional manner, and all other aspects of bistro operations.

• Demonstrate superior customer service to ensure that guests are satisfied with their meal experience.
• Correctly use the Point of Sale system to process all orders and payments.
• Correctly open and close the Point of Sale system at the start and finish of each shift.
• Prepare meals from the menu and promote food items and coffee drinks.
• Ensure that the grab and go is always stocked and that back up for the grab and go is made and rotated.
• Determine Panini specials for the day with help from the chef.
• Display a welcoming and outgoing attitude toward all diners, residents, their families, and potential residents.
• Ensure the Bistro remains clean and orderly.
• Maintain temperature logs and par stock lists on a daily basis.
• May perform other duties as needed and/or assigned.

Qualifications

• One (1) or more years of customer service experience.
• Basic Computer skills including proficiency in Microsoft Word and Excel.
• TIPS or other alcohol service training.
• Strong organization and time management skills.
• Must be able to carry a tray with at least six (6) meals and/or beverages at any given time.
• Must be able to serve up to twenty (20) residents and guests throughout the meal period.