Bistro Attendant

Atria Senior Living; Andover (MA); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards

Annual Scores Reward

Health, Dental, Vision, Life Insurance

Retirement Savings Plan / 401(k) match

Tuition reimbursement

Job summary

Atria Senior Living is seeking a friendly Bistro Attendant to host and prepare meals in a warm, community-focused setting. You will take orders, serve residents promptly, and assist with bistro operations to ensure a positive dining experience.

Ideal candidates will have 1+ year in customer service, basic Word/Excel skills, and the ability to carry a tray of multiple items while maintaining excellent service standards. Benefits include a supportive team and opportunities for growth.

Qualifications

• 1+ years of customer service experience.
• Basic computer skills including proficiency in Microsoft Word and Excel.
• TIPS or other alcohol service training.
• Strong organization and time management skills.
• Must be able to carry a tray with at least six meals and/or beverages.
• Must be able to serve up to twenty residents and guests.

Responsibilities

• The Bistro Attendant hosts and prepares meals in a bistro-style restaurant and handles setting/clearing tables, taking orders, and serving residents.
• Use the Point of Sale system to process orders and payments.
• Open and close the Point of Sale system at the start and end of each shift.
• Prepare meals from the menu and promote food items and drinks.
• Keep grab-and-go stocked and rotate backups as needed.
• Determine Panini specials for the day with chef assistance.
• Maintain a welcoming attitude toward diners, residents, and families.
• Keep the Bistro clean and orderly and maintain temperature logs.

Skills

Customer service

TIPS training

Organization

Time management

Tools

Microsoft Word

Microsoft Excel

Job description

Bistro Attendant

Job Location

USA-MA-Andover

Job Category

Culinary - Food Services

Salary Range

The wage range for this position is $15.00/hr - $18.00/hr, dependent on prior work history and experience

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

Qualifications

• One (1) or more years of customer service experience.
• Basic Computer skills including proficiency in Microsoft Word and Excel.
• TIPS or other alcohol service training.
• Strong organization and time management skills.
• Must be able to carry a tray with at least six (6) meals and/or beverages at any given time.
• Must be able to serve up to twenty (20) residents and guests throughout the meal period.

Responsibilities

The Bistro Attendant hosts and prepares our residents’ meals in a bistro-style restaurant. This individual is responsible for setting and clearing tables, taking resident food and beverage orders, serving residents in a timely professional manner, and all other aspects of bistro operations.

• Demonstrate superior customer service to ensure that guests are satisfied with their meal experience.
• Correctly use the Point of Sale system to process all orders and payments.
• Correctly open and close the Point of Sale system at the start and finish of each shift.
• Prepare meals from the menu and promote food items and coffee drinks.
• Ensure that the grab and go is always stocked and that back up for the grab and go is made and rotated.
• Determine Panini specials for the day with help from the chef.
• Display a welcoming and outgoing attitude toward all diners, residents, their families, and potential residents.
• Ensure the Bistro remains clean and orderly.
• Maintain temperature logs and par stock lists on a daily basis.
• May perform other duties as needed and/or assigned.