Birthday Party & Events Host - Craft Classes & Fun

Michaels; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Medical coverage

401(k) match

Job summary

The Michaels store in Wilmington, NC is seeking an energetic Events Coordinator to plan and run in-store events such as children’s birthday parties and craft classes. You will engage guests, assist with purchases, and help ensure a friendly checkout experience while maintaining store standards.

Responsibilities include coordinating logistics with the store team, answering emails, and adapting plans to client needs. Prior experience in retail or customer service is preferred.

Qualifications

• Experience delivering friendly customer service in a retail setting.
• Proven ability to plan and run events with multiple moving parts.
• Strong communication and interpersonal skills for guests of all ages.

Responsibilities

• Plan and coordinate multiple events (birthday parties, craft classes) in store.
• Engage customers and demonstrate activities; assist with checkouts and store tasks.
• Communicate event details to clients and team; adjust plans based on feedback.
• Create backup plans and ensure clean setup and teardown for every event.
• Support Omni channel processes and participate in store recovery duties.

Skills

Customer service

Event coordination

Communication

Organizational skills

People skills

Retail experience

Job description

The Michaels store in Wilmington, NC is seeking an energetic Events Coordinator to plan and run in-store events such as children’s birthday parties and craft classes. You will engage guests, assist with purchases, and help ensure a friendly checkout experience while maintaining store standards.

Responsibilities include coordinating logistics with the store team, answering emails, and adapting plans to client needs. Prior experience in retail or customer service is preferred.