Retail Events & Guest Experience Specialist

Michaels; Wilmington (DE); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Job summary

Michaels in Wilmington, Delaware is seeking an energetic Event Coordinator to plan and run in-store events, including kids\' birthday parties, crafts classes, and other celebrations. You will engage guests, teach simple crafts, and ensure a friendly checkout and store experience.

You will coordinate logistics, communicate with clients and team, handle setup and cleanup, and help grow the Michaels Rewards program through positive service and creative activities.

Qualifications

• Experience working with children and children’s events.
• Excellent people skills and strong communication.
• Retail or customer service experience required.

Responsibilities

• Plan and coordinate multiple events within the store.
• Instruct party participants in craft projects.
• Engage clients of all ages with a fun environment.
• Handle checkouts and stock duties as needed.
• Communicate events with clients and store team members.
• Maintain store cleanliness and safety during events.

Skills

Energetic personality

People skills

Communication skills

Organizational skills

Customer service experience

Experience with children events

Job description

Michaels in Wilmington, Delaware is seeking an energetic Event Coordinator to plan and run in-store events, including kids\' birthday parties, crafts classes, and other celebrations. You will engage guests, teach simple crafts, and ensure a friendly checkout and store experience.

You will coordinate logistics, communicate with clients and team, handle setup and cleanup, and help grow the Michaels Rewards program through positive service and creative activities.