Craft Party Maestro — Events & Guest Experience

Michaels; Durham (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Telemedicine services

Flexible spending accounts

Job summary

Michaels is seeking an upbeat Event Coordinator in our Durham, NC store to plan and run in-store events, including kids’ birthday parties, crafts classes, and other activities that delight guests. You’ll engage customers, guide projects, and ensure smooth setup and breakdown, always upholding safety and store standards.

Responsibilities include coordinating multiple events, coordinating with store teams, processing enrollments for rewards and private label options, and performing general

Qualifications

• Experience coordinating in-store events or classes is preferred.
• Ability to communicate clearly with guests and team members.
• Strong organizational and problem-solving skills.
• Comfort engaging customers of all ages during activities.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Plan and coordinate in-store events (e.g., kids parties, crafts classes).
• Engage with customers of all ages and guide craft activities.
• Demonstrate projects and assist with add-ons (balloons, goody bags).
• Coordinate event logistics with store teammates and clients.
• Handle emails, calls, and paperwork related to events.
• Ensure setup, execution, and cleanup meet store standards.

Skills

Event planning

Customer service

Excellent communication

Kids events experience

Multitasking

Job description

Michaels is seeking an upbeat Event Coordinator in our Durham, NC store to plan and run in-store events, including kids’ birthday parties, crafts classes, and other activities that delight guests. You’ll engage customers, guide projects, and ensure smooth setup and breakdown, always upholding safety and store standards.

Responsibilities include coordinating multiple events, coordinating with store teams, processing enrollments for rewards and private label options, and performing general