Biotech Partner Enablement Lead for AI-Driven R&D

benchling; Irvine (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Benchling is seeking a Partner Enablement Program Manager to build and own enablement programs that prepare our implementation partners to deliver Benchling in pharmaceutical and life science accounts. You will define partner readiness and create curricula and certification tracks to enable scalable partner delivery.

You will collaborate with the Enablement, Customer Experience, Product and Partners teams, and directly with partner organizations to close capability gaps at scale.

Qualifications

• BS or M.Sc. in Molecular Biology, Biochemistry, Genetics, or similar life science field
• Life science background or experience enabling teams serving scientific industries
• 4+ years of experience in enablement, training, or program management with meaningful exposure to external audiences (partners, customers, or channel)
• Demonstrated ability to design and build enablement programs from scratch, not just maintain existing ones
• Experience working with SI, channel, or implementation partners in a SaaS context, strongly preferred
• Experience with eLearning authoring tools (e.g., Articulate Rise 360, or similar) and assessment tools (e.g. Skillable, Questionmark, or similar)
• Comfortable facilitating live training for technical and semi-technical audiences
• Strong content development skills; can author or direct the creation of clear, engaging enablement materials without always having deep domain expertise
• Excellent cross-functional collaboration skills; experience influencing stakeholders you do not manage
• KCS methodology familiarity or experience embedding knowledge practices into enablement workflows, a plus

Responsibilities

• Design and own a scalable partner enablement framework with onboarding curricula and certification tracks
• Build tiered certification paths aligned to Benchling's delivery standards
• Serve as the primary enablement contact for the services partner program
• Facilitate live training sessions, onboarding cohorts, and certification workshops
• Define partner readiness criteria and gate delivery against demonstrated competency
• Create and maintain a structured enablement content repository
• Collaborate across teams to develop onboarding and product release enablement
• Define and track KPIs: certification attainment and time-to-readiness

Skills

Enablement program design

Training facilitation

Cross-functional collaboration

Content development

SaaS partner enablement

eLearning tools

Assessment tools

KCS knowledge

Education

BS or MS in Molecular Biology / Biochemistry / Genetics or related life sciences

Tools

Articulate Rise 360

Skillable

Questionmark

Job description

Benchling is seeking a Partner Enablement Program Manager to build and own enablement programs that prepare our implementation partners to deliver Benchling in pharmaceutical and life science accounts. You will define partner readiness and create curricula and certification tracks to enable scalable partner delivery.

You will collaborate with the Enablement, Customer Experience, Product and Partners teams, and directly with partner organizations to close capability gaps at scale.