Biotech Front Desk & Visitor Services Lead

BioSpace; New Jersey; On-site; USD 35,000 - 51,000; Full time

Job summary

Legend Biotech, based in Somerset, NJ, seeks a Receptionist to support the Administrative team for temporary site services at the Somerset location. The role involves greeting visitors, managing badges, handling calls, mail distribution, snack and office-supply programs, and coordinating catering for meetings.

Requirements include a high school diploma and strong communication, organization, and independence.

Qualifications

• High school diploma or equivalent.
• Previous Receptionist/Office Service Experience Preferred.
• Strong verbal and written communication skills.
• Professional and friendly presentation and customer service.
• Excellent organizational and time-management skills.
• Ability to work independently while also collaborating effectively with employees and cross-functional teams.

Responsibilities

• Greet, welcome, register, and direct visitors, guests, vendors, and employees in a professional and courteous manner.
• Administer the visitor badge and access process in accordance with site security procedures.
• Monitor visitor activity and ensure appropriate access protocols are followed.
• Monitor security cameras and alarms and promptly elevate security or facility-related concerns to the appropriate personnel.
• Maintain a professional and organized reception area.
• Direct calls and voicemails to the appropriate individual or department.
• Provide general information and assistance to employees, visitors, and callers as appropriate, and escalate as necessary.
• Receive, sort, and distribute incoming mail and packages to employees and departments.
• Assist with outgoing mail and package distribution as needed.
• Support general administrative activities and office operations assigned.
• Assist with administering the office coffee, snacks, and office supplies programs.
• Monitor inventory levels, stock, communicate replenishment needs and order replacement items.
• Support coordination with vendors and service providers as needed.
• Support catering requests for meetings and events at the Somerset office. Offer back-up at the Bridgewater location.
• Coordinate catering orders based on meeting requirements, attendance, timing, and location.
• Assist with ordering, receiving, and setting up catering for meetings and events.
• Ensure catering areas are properly prepared prior to meetings.
• Assist with breakdown and cleanup following meetings and events.
• Provide excellent customer service to employees, visitors, and guests.
• Maintain confidentiality and exercise sound judgment when handling information and site activities.
• Follow established company policies, procedures, safety requirements, and security protocols.
• Perform other departmental duties and responsibilities as assigned by the supervisor.

Skills

Customer service

Communication

Organization

Independent work

Education

High school diploma

Job description

Legend Biotech, based in Somerset, NJ, seeks a Receptionist to support the Administrative team for temporary site services at the Somerset location. The role involves greeting visitors, managing badges, handling calls, mail distribution, snack and office-supply programs, and coordinating catering for meetings.

Requirements include a high school diploma and strong communication, organization, and independence.