Biotech Dutch-Speaking Customer Support Specialist

Employers from Greece; United States; Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid

Fully Paid Relocation Package ( flight

Free Greek Lessons, discounts and其他

Job summary

Patrique Mercier Recruitment FR seeks a Dutch-speaking Customer Service Representative in the Biotechnology industry to connect with clients and provide impeccable support. You will handle inquiries through multiple channels and stay updated on biotech developments.

Fluency in Dutch and English, strong communication, and familiarity with CRM software and MS Office are essential for delivering high-quality service and resolving issues efficiently.

Qualifications

• Fluency in Dutch and English, written and spoken.
• Experience in customer service, preferably in biotech or life sciences.
• Strong communication and interpersonal skills.
• Ability to troubleshoot customer issues effectively.
• Proficiency in customer service software and MS Office.

Responsibilities

• Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to biotech products, services, and technical support.
• Provide detailed information about product usage, benefits, and best practices.
• Address and resolve customer complaints professionally.
• Document customer interactions accurately and maintain service records.
• Collaborate with internal teams to ensure effective communication and resolution.
• Stay informed about developments in biotechnology to provide relevant support.

Skills

Dutch language

English language

Customer service

Communication

Troubleshooting

MS Office

CRM software

Detail-oriented

Biotech interest

Tools

Microsoft Office

CRM software

Job description

Patrique Mercier Recruitment FR seeks a Dutch-speaking Customer Service Representative in the Biotechnology industry to connect with clients and provide impeccable support. You will handle inquiries through multiple channels and stay updated on biotech developments.

Fluency in Dutch and English, strong communication, and familiarity with CRM software and MS Office are essential for delivering high-quality service and resolving issues efficiently.